Summary
Overview
Work History
Education
Skills
References
Websites
References
Affiliations
Timeline
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SYDNEY HEFNER

San Diego

Summary

Results-driven outreach and sales professional with a passion for mission-focused work in mental and behavioral health. Strong background in relationship development, community engagement, and high-performing sales strategy. Known for empathetic communication, cross-functional collaboration, and delivering measurable results in fast-paced environments. Excited to contribute to Charlie Health’s mission of expanding access to life-saving mental health care through strategic outreach and client-centered engagement.

Overview

5
5
years of professional experience

Work History

Chain Sales Representative

Breakthru Beverage California
San Diego
08.2024 - Current
  • Selected for the prestigious Gallo Sales Leadership Development Program, recognized for leadership potential and sales acumen.
  • Successfully grew initial territory in the Del Mar/La Jolla region from 325 to over 800 cases, demonstrating strong sales growth and market development skills.
  • Ranked top 10 in Southern California sales leaderboards, showcasing consistent high performance in a competitive market.
  • Achieved 35%+ monthly growth in DSD (Direct Store Delivery) portfolio, consistently outperforming targets and driving incremental revenue.
  • Regularly featured in monthly chain sales recaps and awarded for "Display of the Week" initiatives, highlighting creativity in execution and merchandising excellence.
  • Gallo Sales Leadership Development Program

Server

California Pizza Kitchen
Fashion Island – Newport Beach
10.2020 - 07.2024
  • Confidently discussed wine lists and recommended pairings; prepared and served cocktails while educating guests on various spirits and beverage offerings.
  • Drove alcohol and food sales by upselling specialty “take and bake” offerings and leveraging product knowledge to influence guest purchase decisions.
  • Delivered exceptional customer service, proactively anticipating guest needs and maintaining high satisfaction in a demanding environment.
  • Consistently exceeded key performance targets, including maintaining an average Product Rate Per Person (PRP) above 20%, demonstrating strong upselling capabilities.

Education

BA - Applied Communication

San Diego State University
San Diego, CA
06.2024

Skills

  • Effective Communicator
  • Key Account Management
  • Relationship Building
  • Microsoft Office
  • Market Analysis and Trend Tracking
  • Product Knowledge Training

References

Furnished upon request.

References

References available upon request.

Affiliations

  • Gamma Phi Beta Sorority
  • Active Member & Philanthropy Volunteer
  • Girls on the Run
  • National non-profit organization, designs programming that strengthens third to eighth grade girl’s social, emotional, physical, and behavioral skills to successfully navigate life experiences.
  • San Diego based non-profit organization.
  • Lead for Fundraising Efforts specific to San Diego affiliate

Timeline

Chain Sales Representative

Breakthru Beverage California
08.2024 - Current

Server

California Pizza Kitchen
10.2020 - 07.2024

BA - Applied Communication

San Diego State University

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