Managed day-to-day restaurant operations while delivering high-end table and bar service in a fast-paced environment.
Led hiring, training, and supervision of front-of-house staff, fostering a cohesive and motivated team.
Provided expert-level guest service, including personalized dining and drink recommendations, upselling, and handling VIP clientele.
Coordinated seamlessly with kitchen and bar teams to ensure timely, accurate order execution and smooth shift flow.
Handled inventory control, supply ordering, cash management, and opening/closing procedures.
Supported scheduling, performance evaluations, and financial reporting to drive sales and optimize profitability.
Maintained compliance with all health, safety, and sanitation standards while leading by example during high-volume shifts.
Server
Spuntino Wine Bar And Tapas
Westbury
01.2020 - 06.2020
Delivered exceptional guest experiences through attentive, personalized service and tailored recommendations.
Provided expert wine guidance, including pairings, tasting notes, and upselling seasonal or premium options.
Demonstrated strong knowledge of the full food and drink menu to confidently answer questions and enhance guest satisfaction.
Maintained smooth coordination with bar and kitchen teams during busy shifts to ensure timely, accurate service.
Handled transactions efficiently and upheld high standards of hospitality and professionalism.
Sales Advisor
LA Fitness
Garden City, NY
03.2018 - 01.2019
Exceeded minimum of 50 calls to various leads.
Collected 20 or more referrals to drive and generate business.
Hosted corporate events both away and inside the gym.
Handed out guest passes and collected names and numbers from each sold customer and guest in the gym.
Met with 20-30 clients daily and provided a tour of the gym and information on different memberships and personal training sessions.
Strived to exceed personal goals of a 50% closing rate on memberships and personal training sales.
Assistant Sales Manager
24 Hour Fitness
New York, NY
10.2016 - 09.2017
Sold memberships and personal training at a goal minimum closing rate of 50%.
Set daily, weekly and monthly budgets according to the YOY and P&L charts.
Planned and executed the chosen strategies to successfully reach and exceed goals.
Trained and grew sales staff and front desk employees.
Headed corporate events in and out of the gym.
Led the team to be recognized as the top performer in the district.
Held daily sales meetings, spent time working with each employee, set personal goals for each sales team member and motivated my team to consistently hit the mark of success.