Summary
Overview
Work History
Education
Skills
Timeline
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Michael King

Georgetown,KY

Summary

Proven Fulfillment Manager with a track record of streamlining processes at Amazon for enhanced delivery times, elevating customer satisfaction. Expert in warehouse operations and adept at fostering customer relations. Recognized for reducing downtime by over 20% and excelling in staff training, ensuring superior product quality and efficient team performance.

Overview

2025
2025
years of professional experience

Work History

Fulfillment Manager

Amazon
  • Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
  • Tracked delivery goals and developed improvement plans to correct deficiencies.
  • Maintained open lines of communication between departments to ensure smooth workflow transitions from incoming orders through final shipment stages.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.

Subcontractor

Dish Network
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.

Line Leader

Schneider Electric
07.2012 - Current
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
  • Monitored product quality to achieve superior quality reputation.

Education

I Didn't Graduate - Art Education

Wingate University
Wingate, NC

Skills

  • Shipping and receiving
  • Warehouse operations
  • Customer relations
  • Staff training

Timeline

Line Leader

Schneider Electric
07.2012 - Current

Fulfillment Manager

Amazon

Subcontractor

Dish Network

I Didn't Graduate - Art Education

Wingate University

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Michael King