Michael Kirkland
Mars Hill,NC
Summary
Dynamic Regional Sales Manager with a proven track record at Xtreme & Snorkel Manufacturing, enhancing sales through strategic planning and sales leadership. Excelled in business development, achieving significant sales targets and fostering robust client relationships. Skilled in sales presentations and customer service, consistently exceeded goals by mastering product knowledge and effective negotiation.
Overview
22
22
years of professional experience
Work History
Regional Sales Manager
Xtreme & Snorkel Manufacturing
11.2018 - Current
- Achieved regional sales objectives by coordinating Dealer's sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Finalized sales contracts with high-value customers.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Restructured underperforming territories by reallocating resources strategically, leading to improved performance across the board.
- Organized training sessions for the sales team, ensuring up-to-date product knowledge and effective selling techniques.
- Resolved client issues promptly by collaborating with Product Support Team, maintaining high levels of satisfaction among clientele.
- Forecasted quarterly sales figures based on market trends and historical data, guiding company decision-making processes effectively.
- Collaborated with marketing team to design targeted campaigns that attracted new customers and increased brand awareness.
- Coordinated with other regional managers for cross-regional initiatives, sharing best practices and improving overall performance metrics.
Rental Sales Representative
Ahern Rentals
10.2014 - 11.2018
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Conducted routine maintenance checks on rental inventory to guarantee reliability and safety for customers.
- Organized promotional events for targeted clients, showcasing available rentals and generating new leads.
- Contributed to a positive work environment through effective communication with colleagues, supporting teamwork and collaboration.
- Assisted in training new employees, sharing best practices for successful rental transactions and customer engagement.
- Resolved customer issues promptly, fostering trust and loyalty within the client base.
- Increased rental sales by actively promoting and recommending suitable products to customers.
- Participated in trade shows and networking events to promote the company''s services among potential clients.
- Handled financial transactions accurately, maintaining proper documentation for each rental agreement made with customers.
- Implemented an efficient system for tracking overdue rentals, minimizing loss due to unreturned items or late fees collection delays.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Executed sales and marketing initiatives to increase revenue for company.
Administrative Logistics Security Specialist
DynCorp International
10.2009 - 11.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Used strong technical management, program management, and cross-group collaboration skills to lead diverse functional teams.
- Reduced operational costs through effective resource allocation and budget management.
Government Sales Specialist
Global Service & Trade Inc
05.2003 - 04.2007
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Travel and Work in war torn Countries to sell equipment, supply contracts to to Private Security Companies and insure all contract requirements are met.
- Set up, Hire & Train employees at new locations around the world.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Drafted, finalized and submitted paperwork to complete sales.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Developed custom proposals for high-value prospects, successfully closing major deals.
Education
GED -
Adult Career Development Center
Richmond, VA03-2007
Skills
- Sales Leadership
- Strategic Planning
- Business development and planning
- Deal Closing
- Sales expertise
- Training and mentoring
- Contract Negotiations
- Sales Tracking
- Partnership Development
- Territory Management
- Sales Presentations
- Customer Service
- Sales Coaching
- Product and service knowledge
Timeline
Regional Sales Manager
Xtreme & Snorkel Manufacturing
11.2018 - Current
Rental Sales Representative
Ahern Rentals
10.2014 - 11.2018
Administrative Logistics Security Specialist
DynCorp International
10.2009 - 11.2013
Government Sales Specialist
Global Service & Trade Inc
05.2003 - 04.2007
GED -
Adult Career Development Center
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