Michael Knight
Lexington,SC
Summary
I am a Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 of experience. I am highly effective and comfortable working with people at all levels in an organization.
Overview
24
24
years of professional experience
Work History
Owner/Sales Manager
Knight And Associates
Lexington , SC
01.2017 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Roberts Distributing
Sales Managerfairmont Hotel
West Columbia , SC
10.2006 - 12.2016
- Increased sales revenue by developing and implementing effective sales strategies.
- Built lasting client relationships through excellent customer service and customer follow-ups.
- Led a successful sales team by providing motivational coaching and and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Sales Associate
Clark's Distributing
Chapin, SC
02.2000 - 09.2006
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs. needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our products offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
GED -
Lexington High School
Lexington, SC06-1991
Skills
- Business Management
- Budget Administration
- Customer Relations
- Sales Management
- Sales Leadership
- Marketing
- Employee Development
- Small Business Operations
- Negotiation
Timeline
Owner/Sales Manager
Knight And Associates
01.2017 - Current
Roberts Distributing
Sales Managerfairmont Hotel
10.2006 - 12.2016
Sales Associate
Clark's Distributing
02.2000 - 09.2006
GED -
Lexington High School
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