Michael Konchar
Throop,PA
Summary
Upbeat, customer-focused Sales Associate with 31 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
44
44
years of professional experience
Work History
Senior Retail Sales Associate
Walmart
Dickson City, PA
11.1992 - 03.2024
- Resolved conflicts between customers and staff members in a professional manner.
- Contributed to team effort by accomplishing related results as needed.
- Maintained accurate records of transactions, returns, and exchanges utilizing the point-of-sale system.
- Assisted management with special projects when necessary.
- Updated store signage regularly according to corporate guidelines.
- Developed relationships with customers to increase sales and build loyalty.
- Demonstrated knowledge of store products and services to assist customers in their purchasing decisions.
- Assisted with merchandising activities such as stocking shelves, rotating stock, and setting up displays.
- Analyzed data from daily reports to identify areas where performance could be improved.
- Provided superior customer service to ensure a positive shopping experience.
- Organized backroom according to company standards for efficient product retrieval processes.
- Handled customer complaints professionally and efficiently while providing solutions that met customer needs.
- Ensured compliance with all safety regulations throughout the store.
- Conducted inventory counts on a regular basis to maintain accuracy of stock levels.
- Trained new employees on company policies, procedures, and job responsibilities.
- Participated in weekly team meetings to discuss progress towards goals.
- Greeted customers and provided assistance with selecting merchandise.
- Performed quality control checks on incoming shipments of merchandise.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
Installer
Forest City Memorial Company
Forest City, PA
06.1980 - 06.1990
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Followed building standards and codes during unit installations.
- Created and supported safe work environments to protect company interests and employee health.
Short Order Cook
Forest City Nursing Center
Forest City, PA
01.1980 - 09.1984
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
- Maintained cleanliness of work areas by sweeping and mopping floors; washing walls; cleaning shelves, tables and equipment.
Education
BBA - Business Administration And Management
Marywood University
Scranton, PA06-1989
Skills
- Performance Analysis
- Promotional Planning
- Loss Prevention Strategies
- Merchandise Display
Affiliations
- golfing and gardening
Accomplishments
- Deans List at Marywood University
- Two Time Deparment Manager of The Year
Timeline
Senior Retail Sales Associate
Walmart
11.1992 - 03.2024
Installer
Forest City Memorial Company
06.1980 - 06.1990
Short Order Cook
Forest City Nursing Center
01.1980 - 09.1984
BBA - Business Administration And Management
Marywood University
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