Michael Kopko
Burlington,NJ
Summary
- Dependable successful providing fast, high-quality customer service to guests in restaurant settings.
- Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers.
- Motivated with engaging personality and flexible approach, Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Masonic Village
05.2022 - 01.2024
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Strong Communication and Customer Service skills.
Education
Certificate - Certified Nursing Assistant
Burlington County Institute of Technology
695 Woodlane Rd, Westampton, NJ 0806004.2023
High School Diploma -
Burlington Township High School
Burlington, NJ06.2022
Skills
- Decision-Making
- Memory retention
- Daily specials memorization
- High-volume dining
- Communication Skills
- Customer Service
- Teamwork Oriented
Additional Information
Volunteer Work:
Student Aide.
(St. Paul School, Religious education. , 250 James Street, Burlington New Jersey. ) | August 2018 - August 2019
-Student Volunteer as Teacher Aide to Graded School Religious Education.
St. Paul's School Bingo Program.
(250 James Street, Burlington New Jersey. ) | May 2022 - May 2022
-Occasional volunteer as short order cook for Sunday night bingo.
Timeline
Server
Masonic Village
05.2022 - 01.2024
Certificate - Certified Nursing Assistant
Burlington County Institute of Technology
High School Diploma -
Burlington Township High School
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