Michael Kozakiewicz
San Diego,USA
Summary
Director of production and project manager with proven success in leading teams to meet project milestones and improve operational efficiency. Expertise in client relations and quality assurance ensures successful project outcomes. Commitment to continuous learning fosters long-term growth in dynamic environments.
Overview
19
19
years of professional experience
Work History
PROJECT MANAGER/LOCAL SERVICE REPRESENTATIVE
Watchlight Corporation
El Cajon
10.2025 - Current
- Acted as the primary point of contact for clients in the service department, troubleshooting alarm system issues and resolving problems remotely.
- Coordinated daily service operations by scheduling technicians and prioritizing incoming service requests through CRM platform to enhance service delivery.
- Assisted new customers on board by explaining service offers, equipment options, and monitoring plans.
- Supported light sales efforts by identifying customer needs and recommending appropriate service solutions.
- Reviewed Alarm/Fire accounts to ensure systems are properly communicating with our In-House Central Monitoring Station.
- Reviewed building plans and system layouts to ensure proper design and placements of Fire Alarm and Security Equipment.
- Maintained organized service documentation and account records to support compliance and operational efficiency.
- Processed customer payments and generated billing invoices using Sedona Office to ensure accurate financial records.
Director of Production/Project Manager/Estimator
Sign Age Identity Systems
San Diego
01.2012 - 10.2025
- Directed planning, scheduling, preparation, control, and coordination of assigned projects to meet objectives.
- Ensured adherence to project milestones, budget constraints, and quality standards.
- Provided accurate cost estimates for ongoing and future projects and proposals.
- Led team of eleven members to enhance production efficiency and ensure successful project outcomes.
- Collaborated with laborers, management, and clients to maximize resource utilization and support project goals.
- Maintained inventory for multiple projects and ensured supply and scheduling requirements were met.
- Reviewed proposal submittals, project plans, and shop drawings with a focus on detail and quality.
- Collaborated with graphic designers using Flexi 8 Sign Pro to create signage aligned with customer specifications.
Skilled Craftsman/laborer
RMJ Handyman Services
San Diego
08.2009 - 12.2019
- Executed quality construction work and provided superior service, enhancing client satisfaction and project outcomes.
- Journeyman level skill with a variety of construction tools and materials including chop saw, dual action air palm sander, paint sprayer, hammer drill, and angle grinder.
- Performed maintenance and refurbishment tasks, including framing, carpentry, window and door installation, and drywall.
- Led demolition efforts with adherence to OSHA safety standards.
- Managed resources and coordinated project workflow, optimizing team collaboration and efficiency.
- Developed and implemented Project Management plans, ensuring timely delivery and adherence to project goals.
Front Desk Manager
House of Fitness
San Diego
10.2006 - 02.2012
- Managed opening and closing shifts, trained new employees on service expectations and gym policies, and ensured secure transport of daily bank deposits.
- Identified cross-sell opportunities and recommended additional services tailored to member needs, enhancing member engagement.
- Coordinated recruitment efforts by developing and distributing advertisements and flyers to attract new members.
Education
Telescoping and WAREHOUSE FORKLIFT OPERATOR TRAINING -
American Scissor Lift
01-2018
Aerial Work Platform Operator Training - Genie Lift Pro Certification
Genie
01-2018
Project Engineer Boot Camp -
Associated General Contractors (AGC)
01-2016
Effective Business Writing for Contractors -
Associated General Contractors (AGC)
01-2016
Diploma -
Kearny High School
01-2006
Skills
- Project management and tracking
- Workflow planning and software
- Quality assurance and estimation
- Microsoft Office proficiency
- Client and customer management
- Problem-solving and organizational skills
- Time management and leadership
- Design software expertise
- Quality assurance
- Project management
- Team collaboration
- Time management
- Service coordination
- Compliance adherence
- Client relations
- Project scheduling
- Project estimation and bidding
References
- Kyle Valery, CFO Stretch Affect – Movement Health Practitioner, 619-400-7030, kyle@stretchaffect.com
- Sean Caldwell, General Supply Specialist - Department of The Navy, 619-760-3648, Sean.k.caldwell@navy.mil
- Michael Diaz, Foreman – Payne Plumbing & Piping Inc., 619-952-2141, mike@payne-plumbing.com
Volunteer Experience
HOA President, Orchard Villas, Lakeside, CA, 01/01/20, 01/01/25, Manage annual budget and expense reports for 29-unit condominium community., Review, propose, decision and provide final signature authority on construction projects submitted by homeowners.
Timeline
PROJECT MANAGER/LOCAL SERVICE REPRESENTATIVE
Watchlight Corporation
10.2025 - Current
Director of Production/Project Manager/Estimator
Sign Age Identity Systems
01.2012 - 10.2025
Skilled Craftsman/laborer
RMJ Handyman Services
08.2009 - 12.2019
Front Desk Manager
House of Fitness
10.2006 - 02.2012
Telescoping and WAREHOUSE FORKLIFT OPERATOR TRAINING -
American Scissor Lift
Aerial Work Platform Operator Training - Genie Lift Pro Certification
Genie
Project Engineer Boot Camp -
Associated General Contractors (AGC)
Effective Business Writing for Contractors -
Associated General Contractors (AGC)
Diploma -
Kearny High School