MICHAEL KOZIOL
SAN ANTONIO,TX
Overview
16
16
years of professional experience
Work History
Associate
Asset Matters LLC
San Antonio, TX
03.2016 - Current
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Prepared and reviewed monthly financial statements.
- Reviewed general ledger entries for accuracy and completeness.
- Developed attractive and engaging print and digital ads.
- Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
District Manager
DDM FASHIONS LLC
San Antonio, TX
07.2017 - 12.2017
- Mentored team members by demonstrating best practices for sales and customer service.
- Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
- Drove district growth through program quality, sales initiatives and customer service.
- Developed attractive and engaging print and digital ads.
- Drafted and edited interesting press releases for each event, contest or promotion.
- Developed and implemented strategic sales and branding strategies to drive product growth.
Associate
SPLASH ACADEMY RED LLC
San Antonio, TX
03.2016 - 06.2017
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Worked closely with customers to understand needs and resolve diverse issues.
- Recruited and hired qualified candidates to fill open positions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Quality Control Inspector
Toyota Motor Manufacturing
San Antonio, TX
01.2010 - 06.2015
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
Customer Service Representative
HEB Grocery Store
San Antonio, TX
02.2008 - 01.2010
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Geology
University of Wyoming
Laramie, WYPyschology
University of Maryland - Baltimore County
Baltimore, MDPsychology
University of Maryland - University College
Hyattsville, MDSkills
- Decision Making
- Record and File Management
- Data Entry
- Verbal and Written Communication
- Attention to Detail
- Creative Problem Solving
- Multiple Priorities Management
- Data Collection and Analysis
- Time Management
- Computer Skills
- Courteous and Professional
- QuickBooks Expert
- Professional and Mature
- Strong Problem Solver
Timeline
District Manager
DDM FASHIONS LLC
07.2017 - 12.2017
Associate
Asset Matters LLC
03.2016 - Current
Associate
SPLASH ACADEMY RED LLC
03.2016 - 06.2017
Quality Control Inspector
Toyota Motor Manufacturing
01.2010 - 06.2015
Customer Service Representative
HEB Grocery Store
02.2008 - 01.2010
Geology
University of Wyoming
Pyschology
University of Maryland - Baltimore County
Psychology
University of Maryland - University College