Michael Krug
Wantagh,NY
Summary
Experienced in managing post-closing processes, dedicated to ensuring accuracy and compliance in all documentation. Strong attention to detail and exceptional organizational skills, consistently maintaining seamless operations. Demonstrated track record of effective teamwork and problem-solving, contributing to successful completion of various projects.
Overview
16
16
years of professional experience
Work History
Post Closer/Shipper
East Coast Capital Corp.
08.2020 - 11.2024
- Shipping closed loan packages to servicing investors
- Reviewing and submitting documents to investors to satisfy conditions for a 100 plus loan pipeline
- Speaking with investor contacts to resolve issues
- Worked closely with Underwriting, Processing and Closing Departments
- Distributing Purchase Advices to company officers
- Scanning Trailing Documents to company database and sending out to investors
- Working with investors on routine audits
- Training new hires
- Experienced with both Fannie Mae and Freddie Mac
Post-Closing Specialist
Sprout Mortgage
01.2018 - 01.2020
- Reviewing closed loan packages
- Uploading and indexing closed loan packages
- Shipping Notes and Collateral documents to lenders for trades
- Reviewing, uploading and shipping trailing documents (Recorded mortgage and final title policies)
- Speaking with Title and Settlement Agents to initiate and obtain document corrections
- Coordinating internally to generate and send out corrected documents
Loan Processor II
Astoria Bank
01.2015 - 01.2017
- Processing pre-closing conditions on wholesale loans as well as retail loans
- Legal review on closed loans being purchased by the Wholesale division
- Preparing and revising loan estimates and change of circumstance on EZ refi and retail loans
- Assisted the closing department with closing disclosures
- Setting up and sending loans that are to be purchased to the funding department
- Extensive training on TRID
Scan Room Associate
Astoria Bank
01.2015 - 01.2017
- Responsible for scanning and indexing all closed loans to an online database
- Assist all departments with scanning needs
- Led a project to scan and index over 1600 older loan files
Home Services Specialist II
Bank of America
01.2012 - 01.2015
- Obtaining documentation from borrowers and reviewing documentation for red flags
- Following up with borrowers on outstanding conditions and providing excellent customer service
- Contacting insurance agents to obtain updated insurance policies
- Prepping new loans to go to initial credit review and prepping completed loans to go to closing
Business Control Specialist
Bank of America
01.2012 - 01.2015
- Provide analytical and administrative support in executing internal control within all different lines of business
- Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans
- Test credit reporting accuracy
- Researching possible root causes for failure, exception and rejects from the credit reporting agencies and identify gaps
- Report suspected issues and trends from research to the Quality Team Lead
- Quality assurance review of other tester’s results, reporting any discrepancies for correction
Processor
Law Offices of Frederick J. Giachetti
01.2009 - 01.2011
- Scheduling mortgage closing via telephone
- Obtaining and processing critical loan documents
- Assist in packaging of files to be sent to our banks
- Quality control of files and documents
- Worked as a liaison between customers and banks
- Title review
- Troubleshoot and resolve file issues
Education
Associate of Applied Science -
Five Towns College
Dix Hills, NYSkills
- Customer service and assistance
- Quality control measures
- Customer relations
- Continuous improvement mindset
- Regulatory compliance awareness
- File management
- Document coordination
- Data entry proficiency
- Deadline adherence
- Post-closing compliance
- Loan file auditing
- Post-closing reporting
- Loan document review
Technical Skills
Encompass
MS Office
Timeline
Post Closer/Shipper
East Coast Capital Corp.
08.2020 - 11.2024
Post-Closing Specialist
Sprout Mortgage
01.2018 - 01.2020
Loan Processor II
Astoria Bank
01.2015 - 01.2017
Scan Room Associate
Astoria Bank
01.2015 - 01.2017
Home Services Specialist II
Bank of America
01.2012 - 01.2015
Business Control Specialist
Bank of America
01.2012 - 01.2015
Processor
Law Offices of Frederick J. Giachetti
01.2009 - 01.2011
Associate of Applied Science -
Five Towns College
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