Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kulzer

New York,NY

Summary

Dynamic Account Director & Hunter with 20+ years experience performing a primary role securing, developing, managing, growing and retaining Enterprise accounts. Customer-centric sales leader dedicated to fueling revenues, elevating customer experiences and achieving trusted advisor status. Highly adept in performing within high-pressure environments and being the catalyst for sales cycles to source net-new revenue streams.

Overview

30
30
years of professional experience

Work History

Sr. Key Account Director

Pendo.io
New York, NY
09.2021 - 06.2023
  • Responsible for 12 Key Enterprise Accounts
  • FY22 - 133%
  • Sold $1.6m ($1.2m quota)
  • Responsible for $500k in renewals, zero churn
  • 1st $1,000,000 Adopt deal in Pendo company history: Red Hat: $1.2m ACV / $3.7m TCV
  • New logos: NBCUniversal, Goldman Sachs, Altice/a4 Media, McKinsey & Co., NewsCorp (Realtor.com)
  • FY22 President's Club: Trex Award Winner
  • Performed daily outreach, created new pipeline, structured deal pricing and quotes
  • Accurate monthly/quarterly/annual forecasting
  • Command of the Message sales training
  • MEDDPICC sales methodology
  • Pendo Demo Certification

Regional Director, East

Moogsoft
New York, New York
08.2018 - 09.2021
  • Responsible for selling AIOps to Enterprise accounts
  • FY21 - New Logos: Verizon $300k/$900k, Organon $300k/900k
  • FY21 Renewals: Credit Suisse $1.8m, American Express $816k
  • FY20 Renewals: Verizon Media (Yahoo!) $300/$900k, Comcast $100k/$300k
  • FY19 - New logo: EY $1.4m / $4.2m
  • Responsible for all aspects of driving new sales and performing renewals including: prospecting, lead-gen, working with local partners, creating and driving local corporate marketing events.
  • Planned, coordinated and performed User Group Meetings with local partner community for clients & prospects in NYC/D.C.

Northeast Regional Director

BigPanda
New York, NY
07.2017 - 08.2018

Responsible for GTM strategy covering Enterprise accounts in 11 states and sourcing new channel partners.

  • FY17 Staples: $100/$300k - 1st company to buy without performing a PoV
  • FY17 Renewal: Endurance International - $650k
  • Recruited TCS as a Global Partner
  • Worked with local software vendors for lead exchange and to perform joint marketing events.
  • Recruited Senior Director Product Marketing & Director of SEs
  • Managed Northeast SDRs for outreach + lead generation activities
  • Daily prospecting, accurate monthly/quarterly forecasting, sales presentations, adding pipeline.
  • Provided product input to evolve platform to scale for Enterprise customers

Northeast Regional Director

Cyient / Softential
New York , NY
03.2009 - 07.2017
  • Softential was platinum level IBM VAR- acquired by Cyient in 2015.
  • Responsible for sourcing and closing new revenue by positioning best-of-breed EMS software suite: IBM/Netcool, ServiceNow, BMC, Edge Technologies. This complex solution was sold in conjunction with a fixed-cost Professional Services implementation.
  • Responsible for all aspects of developing and managing Northeast sales territory: daily prospecting, email outreach, local marketing events, fostering ongoing vendor partnerships for lead generation recruiting new channel partners, pricing proposal and deal structure, forecasting and pipeline management.
  • FY10-16 100%+ / $3.5m quota
  • Top Performer FY10-16
  • Frontier Communications - $6m - largest single transaction in company history

New Logos: ADP, Alliance Bernstein, Altice USA (Cablevision, Lightpath, EIT), BJ's Wholesale Club, Coty Inc., DOITT/City of New York, Frontier Communications, Johnson & Johnson, Lightower, Union Bank, NYPD, OpenText, PVH, SunGard, Tiffany & Co., Time Warner Cable, WorldPay (Vantiv)

Data Loss Prevention Specialist

Symantec / Vontu
New York, NY
02.2007 - 03.2009
  • Silicon Valley start-up, Vontu, acquired by Symantec for 11x earnings.
  • Responsible for selling Data Loss Prevention SaaS platform to Enterprise accounts in New York City / New Jersey
  • Daily prospecting and presentations to prospects, accurate pipeline forecasting, creating and driving local marketing events
  • Closed 1st deal within Transportation vertical - JetBlue Airlines

Territory Manager

IBM / MicroMuse
New York, NY
10.2003 - 02.2007

IBM acquired MicroMuse/Netcool in 2005. Responsible to source and close new software revenue across 50 Enterprise accounts.

  • FY06 - 130% - IBM
  • FY05 – 139% - IBM
  • FY04 – 150% - MicroMuse
  • FY03 – 122% - MicroMuse

Solutions: Netcool for Event Management & Network Monitoring/Business Service Management/Capacity & Performance Management/CMDB

Clients: AIG, Barclays Capital, Bloomberg, Cablevision, CBS Broadcasting, ConEd, Dow Jones, IMS Health, Rockefeller Group Telecom, SunGard, Time Warner Cable, Thomson-Reuters, DoITT/City of New York

Account Executive

SAS
Philadelphia, PA
09.2001 - 10.2003

Responsible for sourcing and closing new software revenue in Enterprise accounts in Philadelphia and NYC. Developed partner and vendor relationships to generate new opportunities.

  • FY03, 149%
  • FY02, 121%

Clients: AIG, AXA Financial, Alliance-Bernstein, Bank of New York, Fiserv, SEI Investments, Vanguard

Southeast Regional Manager

Verso Technologies
Atlanta, GA
02.1998 - 09.2001

Responsible for hiring, training and managing team of (6) FSRs

  • FY00 sold $4.5 Million, 240% of quota
  • FY00 Top Performer, Gross Profit, $2.1 Million
  • FY98-00 - Presidents Club Award Winner
  • Delivered quarterly sales revenue forecast for a publicly traded company (VRSO)
  • Player/Coach: Responsible for new customer acquisition/market penetration and individual performance
  • Managed Southeast Region's daily sales activities
  • Developed strategic partnerships with software vendors salesforce to generate new opportunities
  • Created strategic direction with Verso technical Directors to establish best-practices architecture and offering.
  • Successful start-up experience. Employee 4 of Windward Technology Group - this VAR and professional Services company was created, built and sold to Verso Technologies in less than a year.
  • Commission-only compensation plan

Solutions: Event & Network Management, Service Desk, CRM, Capacity & Performance Management

Software: Micromuse/Netcool, BMC/Patrol, Remedy, Veritas/ NerveCenter, CiscoWorks, HP-Openview/NNM, Concord-eHealth, Infovista

New Logos: e*Trade, Mrs. Smith's Bakeries, TSYS, Carrier Transicold, C-Core.net, Gemini Networks, CAT Technology

Account Executive

Oracle
Redwood Shores, CA
01.1996 - 01.1998

Responsibilities include generating and closing new database and tools software sales to Enterprise Accounts.

  • FY97 Elected by peers as Team Leader & Group Mentor
  • FY97 140% Quota Achievement
  • FY97 $2.8 million sold / $2.5 quota
  • FY96 Awarded Central Area Top Performer
  • FY96 Central Region: highest revenue tools sales + number of New Accounts
  • FY96 Club Excellence Qualification – Presidents Club
  • Averaged 450 outbound calls per week

District Manager

ADP
San Francisco, CA
11.1993 - 01.1996

Responsible for generating and closing new payroll service on a weekly quota basis through aggressive daily telemarketing, cold-calling and foot canvasing. Developed relationships with 9 competing local banks for lead generation.

  • FY95 Bay Area Salesperson of the Month: October, November, January
  • FY95 Presidents Club Achieved: 120% of quota
  • Ranked Top 5% in Western Division out of 300 District Managers
  • FY94 Bay Area Salesperson of the Month: October, November, December
  • FY94 Presidents Club Achievement: 139% of quota

Education

Bachelor of Science - Marketing

Syracuse University
Syracuse, New York

Salesianum School
Wilmington, Delaware

Skills

  • Analytics
  • Customer Experience
  • Digital Adoption
  • AIOps
  • Network & Event Management
  • Professional Services

Timeline

Sr. Key Account Director

Pendo.io
09.2021 - 06.2023

Regional Director, East

Moogsoft
08.2018 - 09.2021

Northeast Regional Director

BigPanda
07.2017 - 08.2018

Northeast Regional Director

Cyient / Softential
03.2009 - 07.2017

Data Loss Prevention Specialist

Symantec / Vontu
02.2007 - 03.2009

Territory Manager

IBM / MicroMuse
10.2003 - 02.2007

Account Executive

SAS
09.2001 - 10.2003

Southeast Regional Manager

Verso Technologies
02.1998 - 09.2001

Account Executive

Oracle
01.1996 - 01.1998

District Manager

ADP
11.1993 - 01.1996

Bachelor of Science - Marketing

Syracuse University

Salesianum School
Michael Kulzer