MICHAEL KUSSEROW
Visalia,CA
Summary
Dedicated and safety-focused professional with experience in risk management, equipment operation, and emergency preparedness. Currently pursuing Fire Science studies to build a foundation in firefighting, rescue operations, and hazard mitigation. Skilled in teamwork under pressure, maintaining safety standards, and managing high-stress environments with discipline and integrity.
Overview
9
9
years of professional experience
Work History
Self Employed Rideshare Driver
Uber And Lyft
10.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Delivered safe and efficient rides to diverse clientele across urban environments.
- Navigated routes using GPS technology, optimizing travel time and enhancing customer satisfaction.
- Implemented safety protocols consistently, contributing to a secure environment for passengers and self.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Plumber's Assistant and Tile Installer
Korsgaden Plumbing and Tile
01.2024 - Current
- Assisted skilled plumbers in diagnosing and repairing plumbing issues across residential properties.
- Operated hand and power tools safely to complete plumbing installations and repairs efficiently.
- Maintained accurate records of services performed, facilitating effective communication with clients.
- Operated specialized tools including wet saws and tile cutters for efficient installations.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
Event Management Staff Member
Culinary Services of America
09.2022 - Current
- - Managed logistics and safety for events of up to 40,000 attendees.
- - Coordinated staff operations and responded to issues swiftly to maintain public safety.
- - Enforced safety and emergency protocols, ensuring smooth large-scale event execution.
Sand Blasting & Coater
E&L; Coatings NW
03.2024 - 06.2025
- - Operate industrial equipment and apply protective coatings while maintaining strict safety protocols.
- - Work in confined and hazardous environments with appropriate PPE, ensuring operational efficiency and safety.
- - Identify and resolve surface and equipment issues quickly under time-sensitive conditions.
Insurance Broker / Commercial Insurance Broker
01.2017 - 01.2022
- - Conducted detailed risk assessments, advising clients on coverage to mitigate potential losses.
- - Applied safety and compliance knowledge to evaluate risks and recommend protective measures.
- - Built trusted relationships while resolving claims under urgent and high-pressure conditions.
Education
No Degree - General Studies
Porterville College
Porterville, CA05-2027
High School Diploma - undefined
Redwood High School
Visalia, CA01.2008
Skills
- Emergency Response
- Safety & Risk Management
- Equipment Operation
- Hazardous Environment Work
- Team Leadership
- Vehicle maintenance
- Safety awareness
- Physical Stamina
- Incident Documentation
- Communication & Collaboration
- Problem Solving
- Schedule management
- Customer service
Timeline
Self Employed Rideshare Driver
Uber And Lyft
10.2024 - Current
Sand Blasting & Coater
E&L; Coatings NW
03.2024 - 06.2025
Plumber's Assistant and Tile Installer
Korsgaden Plumbing and Tile
01.2024 - Current
Event Management Staff Member
Culinary Services of America
09.2022 - Current
Insurance Broker / Commercial Insurance Broker
01.2017 - 01.2022
High School Diploma - undefined
Redwood High School
No Degree - General Studies
Porterville College