Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Experience
Awards
Clubs Organizations
Timeline
Generic

William James Reynolds

Akron

Summary

To obtain a challenging but rewarding position on the Citizen's Police Over site Board, which will allow me to both utilize my current skills and acquire new abilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber, Lyft
Akron
10.2019 - 11.2021
  • Adapted to varying traffic conditions and rerouted to maintain timely service.
  • Inspected vehicle and personally handled routine upkeep.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Loss Prevention Specialist

Lowes Distribution Center
Lewistown
10.2013 - 06.2016
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Provided training on loss prevention techniques to staff members at multiple locations.
  • Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
  • Conducted investigations into thefts and other security breaches.

Security Guard

Command Security Corporation
Limerick
02.2009 - 07.2012
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Assistant Store Manager

Monkey Joe's Party and Play
Pottstown
03.2008 - 07.2010
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Operations Intern

Walt Disney World Resort
Orlando
05.2007 - 11.2007
  • Company Overview: Disney College Program which is a paid internship with the Walt Disney World Resort
  • Disney College Program which is a paid internship with the Walt Disney World Resort

Security Guard

Securitas USA
Pottstown
05.2006 - 03.2007

Education

Montgomery County Community College - Criminal Justice, Fire Science, Social Services

Montgomery County Community College
Pottstown, PA

Valley Forge Christian College - Youth Ministry

Valley Forge Christian College
Phoenixville, PA

Skills

  • Safety compliance
  • Time management
  • Effective communication
  • Navigational tools
  • Emergency response
  • Conflict resolution
  • Crime prevention methods
  • Emergency evacuation procedures
  • Superior customer service

Certification

  • Exterior Firefighter
  • First Aid/Adult & Infant CPR/AED
  • Hazmat Basics

Accomplishments

  • Recognized by management for outstanding customer service on many occasions.
  • Recognized by numerous customers for outstanding assistance and patience.
  • Recognized & Rewarded for going above and beyond that which was expected of me.
  • Recognized & Rewarded for Superior Performance while in Air Force J.R.O.T.C.

Volunteer Experience

  • Pottstown Memorial Medical Center, Pottstown, PA, Floater, 02/01/09, Present
  • The Salvation Army, Pottstown, PA, Fund Raising, Cash Handling, warehouse worker, etc., 01/01/00, 02/28/06
  • Empire Hook & Ladder Fire Company, Pottstown, PA, Volunteer Firefighter, 05/01/00, Present
  • Clusters Outreach, Pottstown, PA, Warehouse Volunteer, 05/01/00, Present

Awards

  • Service Learning Excellence Award, 2006, Montgomery County Community College Pottstown Campus
  • Leadership Series Award, 2006, Montgomery County Community College Pottstown Campus

Clubs Organizations

  • FreedomnBloc
  • International Association of Emergency Managers
  • Salvation Army of Boyertown Emergency Disaster Services Canteen Unit
  • Pottstown High School Air Force J.R.O.T.C. Drill Team (Cadet Chief Master Sergeant)
  • Montgomery County Community College Pottstown Campus Student Government Association Executive Board (Corresponding Secretary)
  • Criminal Justice and Fire Science Association (Co-founder and Secretary)
  • Christian Fellowship Club (Vice President)
  • Inter-clubs Relations
  • IDEAL (President)
  • Boy Scouts of America (First-Class Rank)
  • Clusters Outreach
  • Salvation Army
  • American Heart Association
  • Empire Hook and Ladder Fire Company

Timeline

Rideshare Driver

Uber, Lyft
10.2019 - 11.2021

Loss Prevention Specialist

Lowes Distribution Center
10.2013 - 06.2016

Security Guard

Command Security Corporation
02.2009 - 07.2012

Assistant Store Manager

Monkey Joe's Party and Play
03.2008 - 07.2010

Operations Intern

Walt Disney World Resort
05.2007 - 11.2007

Security Guard

Securitas USA
05.2006 - 03.2007

Montgomery County Community College - Criminal Justice, Fire Science, Social Services

Montgomery County Community College

Valley Forge Christian College - Youth Ministry

Valley Forge Christian College

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William James Reynolds