MICHAEL K. ZOERMAN
Camp Beechpoint
Caledonia,MI
1
Language
1
Certification
5
years of professional experience
Operations-focused leader with experience supervising staff, coordinating schedules,
managing high-risk recreational programs, and providing behavior intervention
services. Proven ability to lead teams, solve operational challenges, implement
behavior support plans, enforce safety standards, and build strong relationships with
staff, campers, clients, and families. Passionate about servant leadership, youth
development, and creating environments where individuals can grow personally,
professionally, and spiritually.
Work History
Program Operations Manager
4 Months- Supervise and support a team of program staff including lifeguards, zipline instructors
- Boating staff, go-kart operators, fishing instructors, and interns
- Create and manage detailed daily staff schedules to ensure safe and effective coverage
- Across all program areas
- Oversee waterfront, adventure, and recreational operations while maintaining safety
- Quality, and operational standards
- Train, coach, and mentor staff in leadership, job performance, camper engagement, and
- Christian discipleship
- Coordinate equipment setup, inspections, maintenance, and operational readiness for all
- Program areas
- Collaborate with camp leadership to improve programming, solve operational challenges
- And enhance camper experiences
- Enforce safety procedures, certification requirements, and risk-management practices
- Across multiple high-risk activities
- Foster positive relationships with camp staff, volunteers, and leadership while supporting
- The camp's Christian mission
Behavior Technician / Center Coordinator
1 Year 8 Months- Implemented behavior intervention plans under the supervision of a Board Certified
- Behavior Analyst (BCBA)
- Provided one-on-one ABA therapy to children and adolescents with autism spectrum
- Disorders
- Collected and analyzed behavioral data to monitor progress and support treatment changes
- Taught communication, social, and daily living skills through evidence-based interventions
- Collaborated with families and healthcare professionals to promote positive client
- Outcomes
- Coordinated daily center operations, including scheduling clients and staff to ensure
- Efficient service delivery
- Assisted with onboarding, training, and supporting behavior technicians to maintain quality
- Care standards
- Managed communication between clinicians, families, and staff to support continuity of care
- And positive client experiences
- Helped maintain compliance with organizational policies, documentation requirements
- And safety procedures
Cabin Leader
3 Months- Supervised and ensured the safety and well-being of campers throughout daily activities
- Led devotions, activities, and discussions focused on personal growth and faith
- Development
- Built meaningful relationships with campers, staff, and volunteers
- Modeled Christian values while contributing to a positive camp culture
Sales Representative
4 Months- Educated customers on telecommunications products and service offerings
- Built trust and rapport through personalized customer interactions
- Assisted customers with service setup, Wi-Fi configuration, and product integration
- Participated in daily team strategy meetings and ongoing professional development
Warehouse Associate
4 Months- Maintained quality, safety, and productivity standards in a fast-paced warehouse
- Environment
- Managed order fulfillment, quality verification, and inventory scanning processes
- Collaborated with team members to ensure efficient operations and customer
- Satisfaction
Sales Representative
4 Months- Presented telecommunications products and services to prospective customers
- Built customer relationships through effective communication and trust-building
- Assisted with service activation, installation support, and account setup
- Participated in team training and continuous sales development
Sandwich Artist
3 Months- Prepared food orders while maintaining product quality, cleanliness, and food-safety
- Standards
- Handled cash and online orders while providing friendly, efficient customer service
- Managed daily store tasks and collaborated with team members to maintain efficient
- Operations
Real Estate Renovation Assistant
4 Months- Helped construct and finish a fully furnished apartment including electrical, plumbing
- Flooring, framing, drywall, and cabinetry work
- Assisted with project planning, scheduling, and completion of construction milestones
Custodian
6 Months- Prepared facilities for worship services, classes, and special events
- Maintained a clean, organized, and professional environment for church operations
Education
High School Diploma
Skills
Leadership
Staff Development
Team Leadership
Supervision
Operations Management
Staff Management
Scheduling
Center Coordination
Risk Management
Program Coordination
Customer Service
Youth Development
Behavior Intervention
Applied Behavior Analysis (ABA)
Data Collection
Data Tracking
Conflict Resolution
Safety Compliance
Project Coordination
Relationship Building
Training
Mentoring
Certification
- Safety-Care Behavioral, Quality Behavioral Solutions, 03/26/YY
- Adult and Pediatric CPR/AED & First Aid, American Red Cross, 05/26/YY
- Safety Certification
Languages
English
Email - Address
michaelzoerman@gmail.com
Linkedin - Url
www.linkedin.com/in/michael-zoerman-a7015829a
Phone - Number
(616) 260-5881
Personal Information
Title: Program Operations Manager
Timeline
Program Operations Manager
Camp Beechpoint
05.2026 - CurrentRead More
Behavior Technician / Center Coordinator
Autism of America
09.2024 - 05.2026Read More
Cabin Leader
Camp Beechpoint
05.2024 - 08.2024Read More
Sales Representative
Surf Internet LLC
02.2024 - 06.2024Read More
Warehouse Associate
Amazon
10.2023 - 02.2024Read More
Sales Representative
CHIPR
06.2023 - 10.2023Read More
Sandwich Artist
Subway
11.2022 - 02.2023Read More
Real Estate Renovation Assistant
Zoerman Operational Excellence
05.2022 - 09.2022Read More
Custodian
Peace Church
08.2021 - 02.2022Read More
Caledonia High School
High School Diploma
Read More