Summary
Overview
Work History
Skills
Timeline
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Michael LaFreniere

Gardner,MA

Summary

Accomplished Operations Supervisor with a proven track record at Clearbrook Treatment Centers, adept in operations management and staff supervision. Excelled in enhancing team productivity and reducing employee turnover through effective leadership and performance monitoring. Skilled in safety oversight, demonstrating commitment to maintaining high standards and achieving operational excellence.

Overview

29
29
years of professional experience

Work History

Operations Supervisor

Clearbrook Treatment Centers
07.2023 - 12.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.

Correctional Officer

Massachusetts Department Of Correction
01.2006 - 12.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Marine Corps Recruit

Marine Corps
07.1995 - 07.1999
  • Evaluated and adapted strategies during missions based on evolving situations maintaining focus on achieving desired outcomes.
  • Contributed to the safety of fellow Marines by vigilantly adhering to established security protocols during patrols and operations.
  • Gained proficiency in handling various types of weapons systems during marksmanship training sessions for mission readiness.
  • Upheld core values of honor, courage, commitment throughout service demonstrating dedication to both individual growth and collective success.

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight

Timeline

Operations Supervisor

Clearbrook Treatment Centers
07.2023 - 12.2024

Correctional Officer

Massachusetts Department Of Correction
01.2006 - 12.2020

Marine Corps Recruit

Marine Corps
07.1995 - 07.1999

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Michael LaFreniere