Michael Lamaina
Audubon,NJ
Summary
- Summary
Experienced restaurant owner and operator with over a decade of hands-on experience in managing daily operations, financial management, and customer relations. Proven track record of maintaining high levels of customer satisfaction and repeat business. Demonstrated ability to negotiate with vendors for cost-effective supplies and services. Skilled in creating competitive pricing models to achieve profitability goals.
Overview
12
12
years of professional experience
Work History
Owner/Operator
The Kove Restaurant and Banquets
Audubon, NJ
08.2012 - Current
Monitor the daily operations of the restaurant and banquet facility.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Manage business finances, including paying vendors and suppliers.
- Maintained menu food & liquor cost (Bar) in order to be profitable
- Maintained excellent customer service with guest satisfaction resulting in 80% established repeat business
- Established pricing models that balanced competitiveness with profitability goals.
- 2003 started culinary career.
- Responsible for back-of-house food preparation, cooking, and menu development for 4 family restaurants/banquets.
- Excellent knowledge of (culinary) - food products and how to use them
Education
Associate of Arts - Restaurant and Culinary Management
The Restaurant School At Walnut Hill College
Philadelphia, PA04-1999
High School Diploma -
Holy Cross
Delran NJ06-1996
Skills
- Operations Management
- Operations Oversight
- Budget Development
- Personnel Management
- Financial Planning
- Customer Service Relations
- Efficient multi - tasker
- Strong work ethic
- Marketing Strategy Development
Accomplishments
- Building a restaurant / catering facility from 0 customers to 2 million sales , being pretty well known in area
- Recognized in SJ Magazine for top 10 Burger
- Awards from local community and organizations for continued support
- Giving back and serving community is probably one of my biggest accomplishments here. Business is built on people and relationships you create in community.
Timeline
Owner/Operator
The Kove Restaurant and Banquets
08.2012 - Current
Associate of Arts - Restaurant and Culinary Management
The Restaurant School At Walnut Hill College
High School Diploma -
Holy Cross
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