Michael Lambertus
Brookings,USA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
18
18
years of professional experience
Work History
Manager
Avera Home Medical Equipment
02.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Created monthly reports for senior management summarizing operational performance metrics
- Resolved conflicts between employees by providing guidance on company policies and procedures
- Ensured compliance with all applicable laws, regulations, industry standards
- Scheduled interviews for potential candidates and conducted reference checks prior to hire
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
Captain Engine 4
Brookings Volunteer Fire Department
08.2006 - 05.2021
- Retired Member
Sales Associate
Karls TV and Appliance
11.2019 - 09.2020
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
Service Technician
M&T Fire Safety
05.2018 - 11.2019
- Diagnosed problems and determined solutions for various customer issues
- Serviced a variety of tools and pumps in the fire equipment category
Machinist
Dakota Mobile Hydraulics
08.2010 - 07.2017
- Efficiently met daily goals
- Operate mills and lathes for hydraulic cylinder parts
- Reviewed and interpreted engineering drawings to construct a cylinder
- Adjusted machine feed and speed, changed cutting tools, or adjusted machine controls when automatic programming was faulty or if machines malfunctioned
Education
Emergency Medical Technician Course and Practicum -
South Dakota State University
Brookings, SD12.2010
Completion of Fire Fighting 2 - undefined
Texas Engineering Extension Service/Texas A & M
College Station, TX07.2008
Diploma - undefined
Lincoln High school
Ivanhoe, MN05.1998
Skills
- Marketing
- Webex
- Negotiation
- Expectation setting
- Innovation management
- Verbal and written communication
- Cost Reduction
- Regulatory Compliance
- Problem-solving aptitude
- Revenue Growth
References
References available upon request.
Professionalmemberships
Brookings Volunteer Fire Department, Captain Engine 4, 09/01/06
Timeline
Manager
Avera Home Medical Equipment
02.2021 - Current
Sales Associate
Karls TV and Appliance
11.2019 - 09.2020
Service Technician
M&T Fire Safety
05.2018 - 11.2019
Machinist
Dakota Mobile Hydraulics
08.2010 - 07.2017
Captain Engine 4
Brookings Volunteer Fire Department
08.2006 - 05.2021
Completion of Fire Fighting 2 - undefined
Texas Engineering Extension Service/Texas A & M
Diploma - undefined
Lincoln High school
Emergency Medical Technician Course and Practicum -
South Dakota State University
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