Michael Langford
Shreveport-Bossier City Area,Louisiana
Summary
Results-driven operations manager with 18 years of expertise in lean principles, continuous improvement, and team leadership. Proven track record of implementing process enhancements that drive efficiency and productivity while fostering a culture of ongoing development. Skilled in leading cross-functional teams to achieve strategic goals and optimize operational performance. Dedicated to leveraging analytical skills and innovative solutions to elevate organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Rainstopper
08.2020 - Current
- Implemented Lean principles, tools, and methodologies, resulting in the identification, prioritization, and drive of process improvements across the operations.
- Directed and managed the operational team to ensure efficiency, quality, and best practice sharing, resulting in a 20% increase in productivity and profit margins.
- Serve as first point of contact for customers, process orders and prioritize work schedule for
- Work closely with Leadership team to set and/or implement policies, procedures and systems
- Serve as primary point of contact when there are customer issues related to product quality.
Continuous Improvement Coordinator
Hardware Resources
03.2017 - 08.2020
- Lead continuous improvement project teams on strategic projects within plant operations
- Trained employees in CI tools and methodologies, resulting in a more cohesive team, 10% increase in productivity, and a culture of continuous improvement.
- Working with the production team mentoring and aiding in implementation of value add process’ using continuous improvement techniques.
Production Supervisor
Sabre Industries Building Systems by Cellxion
09.2009 - 04.2016
- Led 50 direct reports in light manufacturing, achieving 97% quality while controlling labor costs, driving continuous improvement.
- Championed cultural change by fostering a mindset of continuous improvement, teamwork, and Lean thinking, resulting in increased productivity and a more efficient manufacturing operation.
- Measured performance with Key Performance Indicators Following The SQDC method.
- Department Lead
- Optimized resource allocation, enhancing efficiency and minimizing downtime, by scheduling work assignments.
- Utilized effective time management techniques to streamline operations.
- Mechanical Technician
- Installation of grounding systems and cable ladder
- Guiding two other helpers in the completion of precast shelters
Education
Bachelor - Operations Management and Supervision
Western Governors University
Salt Lake City, UTComputer Information
Bossier Parish Community College
12.2011
Skills
- Continuous Improvement
- Decision-Making
- KPI
- Lean Manufacturing
- Operations Management
- Production Management
- Quality Management
- Team Building
Certification
- Six Sigma Lean Black Belt Professional
- 03/2018 - Present
- Management & Strategy Institute
- Six Sigma: Green Belt
- 02/2018 - Present
- Lynda.com
Timeline
Operations Manager
Rainstopper
08.2020 - Current
Continuous Improvement Coordinator
Hardware Resources
03.2017 - 08.2020
Production Supervisor
Sabre Industries Building Systems by Cellxion
09.2009 - 04.2016
Computer Information
Bossier Parish Community College
Bachelor - Operations Management and Supervision
Western Governors University
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