Michael Lanphear
Pottstown,PA
Summary
Seasoned Service Manager with over 30 years of experience in the apartment maintenance field. Proficient in all areas of maintenance including scheduling subcontractors and inventory control
Overview
43
43
years of professional experience
Work History
Service Manager
Arden Parkside - Bozzuto
Collegeville, PA
02.2023 - 03.2024
- Facilitate communication between residents, management, and contractors to address service requests promptly.
- Maintain accurate inventory records of tools and supplies, ensuring availability for ongoing maintenance needs.
- Oversee the implementation of resident satisfaction surveys to improve service delivery based on feedback.
- These statements aim to enhance your current work history by highlighting essential tasks typical for a Service Manager in residential property management while maintaining clarity and conciseness in alignment with your established writing style.
Service Manager
Canvas Valley Forge - Bozzuto
King Of Prussia, PA
07.2017 - 02.2023
- Here are six original resume statements for the Service Manager role at Bozzuto, incorporating high-impact responsibilities that reflect the required work history and mirror your existing style:
- Conduct regular inspections of properties to ensure compliance with safety and maintenance standards.
- Coordinate vendor services for specialized repairs, maintaining quality control throughout project execution.
- Develop and implement training programs for maintenance staff to enhance technical skills and efficiency.
Service Manager
Bozzuto - 100 Park at Wyomissing Square
Wyomissing, PA
10.2012 - Current
- Oversee and perform all aspects of maintenance of 248 mid-rise apts
- Maintain parts and supplies
- Scheduling contractors for Apt turnover and other needs on the property
- Manage a staff of 2 Maint Techs, Porter & Housekeeper
- Oversee quarterly preventative maintenance program
- Emergency On-Call
- Work closely with Property Manager on operating budget
Service Manager
Bozzuto - Summer Chase Apts
Limerick, PA
04.2011 - 10.2012
- Oversee and perform all aspects of maintenance of 198 Garden style apts
- Manage staff of Maint Tech and Porter
Assistant Service Manager
Bozzuto - Riverview Landing Apts
King Of Prussia, PA
07.2008 - 04.2011
- Assisted Service Manager of 350 mid-rise apts
Maintenance Tech
Klein Company - Chestnut Pointe Apts
Royersford, PA
08.2005 - 07.2008
Service Manager
Old Mill Apartments
Lexington, SC
05.2000 - 05.2005
- Oversee and perform all aspects of maintenance of 260 garden style apts
- Promoted to Service Manager in March 2002
- New construction property
- Performed punch out inspections during construction of property
- Constructed inventory shelving and work benches for maintenance shop
Maintenance Tech
Columbiana Lakes Apts
Irmo, SC
05.1997 - 05.2000
Maintenance Tech
Rolling Hills Apts
Pottstown, PA
02.1992 - 03.1997
Maintenance Tech
Self Employed
Pottstown, PA
12.1989 - 02.1992
- Janitorial business working for private home owners and businesses
Maintenance Tech
Park Springs Apts
Spring City, PA
02.1989 - 12.1989
Alarm Installation and repair tech
Eagle Systems
Royersford, PA
03.1987 - 01.1989
Flight Simulator Tech
United States Air Force
02.1983 - 02.1987
- Maintain B-52 navigation And F-4 fighter jet simulators
- Was stationed in Fort Worth, TX and Goldsboro, NC
- Graduate of USAF Electronics Tech school
Education
Liberal Arts
Misericordia College
Dallas, PAundefined
Pottstown High School
Pottstown, PAHigh School Diploma - undefined
St. Pius X High School
Pottstown, PA01-1981
Skills
- HVAC/EPA certification Universal
- Bozzuto Basic Electric I
- Whirlpool appliance training certificate
- Bozzuto Basic plumbing I
Timeline
Service Manager
Arden Parkside - Bozzuto
02.2023 - 03.2024
Service Manager
Canvas Valley Forge - Bozzuto
07.2017 - 02.2023
Service Manager
Bozzuto - 100 Park at Wyomissing Square
10.2012 - Current
Service Manager
Bozzuto - Summer Chase Apts
04.2011 - 10.2012
Assistant Service Manager
Bozzuto - Riverview Landing Apts
07.2008 - 04.2011
Maintenance Tech
Klein Company - Chestnut Pointe Apts
08.2005 - 07.2008
Service Manager
Old Mill Apartments
05.2000 - 05.2005
Maintenance Tech
Columbiana Lakes Apts
05.1997 - 05.2000
Maintenance Tech
Rolling Hills Apts
02.1992 - 03.1997
Maintenance Tech
Self Employed
12.1989 - 02.1992
Maintenance Tech
Park Springs Apts
02.1989 - 12.1989
Alarm Installation and repair tech
Eagle Systems
03.1987 - 01.1989
Flight Simulator Tech
United States Air Force
02.1983 - 02.1987
undefined
Pottstown High School
High School Diploma - undefined
St. Pius X High School
Liberal Arts
Misericordia College