Michael Lathan Jr.
Middletown,DE
Summary
Skilled and dedicated Automotive Technician with adequate experience in servicing and repairing European and domestic vehicles. Proven ability to diagnose and repair mechanical issues and light electrical issues. Specializing in familiarity with engineering design and infotainment systems with high-end brands such as BMW, Jaguar, Volkswagen, Porsche, Audi, and Mercedes-Benz. Strong background in customer service and integrity-driven service writing, effectively communicating with clients to ensure transparency and satisfaction. Experienced in shop management, consistently exceeding company standards in productivity and customer retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technician & Service Writer
Mr. Tire Auto Service Centers
08.2020 - Current
- Diagnose and repair European and domestic vehicles, often specializing in high-performance brands
- Perform suspension, brake, and some electrical repairs, including alignments on heavy-duty trucks and fleet vehicles
- Communicate complex vehicle issues to customers in an easy-to-understand manner, fostering trust and repeat business
- Manage shop operations, delegate tasks to technicians, and maintain efficiency, consistently exceeding budget and performance targets
- Train and mentor new technicians, ensuring high-quality standards and customer satisfaction
Racing Official (Seasonal)
Delaware Park Casino & Racing
08.2022 - 10.2022
- Oversaw race entries, conducted horse claiming processes, and maintained regulatory documentation
- Operated heavy machinery to maintain track conditions
Servicemember
United States Marine Corps
01.2021 - 05.2021
- Completed mental training and high frequency physical training to stay in peak physical fitness to handle challenging tasks
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical injuries
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready
- Maintained and managed over 60 recruits daily to make sure they met the standards of the United States Marine Corps and their Drill Instructors
- Used critical thinking to break down problems, evaluate solutions and make critical decisions
- Demonstrated respect, confidence and willingness to help whenever and wherever needed
- Studied for MOS specialty prior to attending advanced training for Aircraft Mechanics
Junior Mechanic
Terry Towing & Repair
12.2016 - 06.2018
- Performed routine maintenance and repairs, including oil changes, tune-ups, and brake services
- Assisted Senior technicians with custom performance builds, including forced induction installations
- Conducted preventative maintenance on diesel trucks, ensuring fleet reliability
Education
High School Diploma -
Appoquinimink High School
Middletown, DE01.2020
Skills
- Suspension, Brakes, and Light Electrical Diagnostic
- Advanced Troubleshooting & Problem-Solving
- Customer Relations & Service Writing
- Shop Operations & Team Leadership
- European & Domestic Vehicle Diagnostics & Repair
- Preventative Maintenance & Safety Compliance
- Hydraulic & Mechanical Systems
- ASE-Level Technical Proficiency
- Time Management
- Adaptable and Flexible
Strengthsandachievements
- Managed shop workflow, optimizing technician efficiency and boosting revenue.
- Regularly exceeded company performance benchmarks in service writing and customer retention.
- Established a reputation for honesty, integrity, and high-quality workmanship, leading to increased customer loyalty.
- Maintained a positive trend of performance at my current place of work for almost 4 years.
Certification
Delaware State Fire School – Dover, DE
- BLS Provider (2022)
- Heart-Saver First Aid CPR AED - (2022)
- Vehicle Rescue - (2022)
- Structural Firefighting & Vehicle Rescue Certified (2022)
- NFPA Fire Inspector I Certified (2022)
- HAZMAT Response Certified (2023)
- Valid Motorcycle Endorsement (2024)
Timeline
Racing Official (Seasonal)
Delaware Park Casino & Racing
08.2022 - 10.2022
Servicemember
United States Marine Corps
01.2021 - 05.2021
Technician & Service Writer
Mr. Tire Auto Service Centers
08.2020 - Current
Junior Mechanic
Terry Towing & Repair
12.2016 - 06.2018
Delaware State Fire School – Dover, DE
- BLS Provider (2022)
- Heart-Saver First Aid CPR AED - (2022)
- Vehicle Rescue - (2022)
- Structural Firefighting & Vehicle Rescue Certified (2022)
- NFPA Fire Inspector I Certified (2022)
- HAZMAT Response Certified (2023)
- Valid Motorcycle Endorsement (2024)
High School Diploma -
Appoquinimink High School
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