Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Laurent

Irvington ,NJ

Summary

I am a skilled construction worker with hands-on experience in the industry, along with a solid background in security. Originally from Haiti, I am passionate about bringing my expertise and strong work ethic to new opportunities here in the U.S. I am eager to contribute and be part of the American dream, working hard to build a successful future.

Overview

6
6
years of professional experience

Work History

Construction Worker

Servicio Conpactos
11.2023 - 07.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Painting

Security Manager

PAP Security
08.2020 - 10.2023
  • Managed a team of 10+ security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Kept team compliant with security protocols and appearance standards.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Streamlined internal processes for improved efficiency and productivity within the agency.
  • Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.

Community Marketing Agent Supervisor

Centre Technique Caribéenne
07.2018 - 08.2020
  • Managed a Team of 5+ marketing agents
  • Managed volunteer recruitment efforts, ensuring adequate staffing for all community events and initiatives.
  • Promoted company products and services by organizing and hosting engaging community events.
  • Evaluated campaign performance, optimizing strategies based on data-driven insights to maximize ROI.
  • Strengthened partnerships with local businesses, collaborating on co-marketing efforts to reach a wider audience.
  • Optimized outreach strategies by analyzing feedback from customers and incorporating learnings into future campaigns.
  • Generated leads for sales team by managing booths at local trade shows and expos.
  • Boosted social media presence, creating compelling content that resonated with the target demographic.
  • Implemented creative guerilla marketing tactics to generate buzz around product launches and promotions.
  • Monitored competitor activities within the area, staying informed of potential threats or opportunities in realtime.


Education

High School Diploma -

Nouveau College Moderne
Port-Au-Prince, Haiti
06.2014

Skills

    Customer Service

    Construction

    Power Tool Operation

    Team Collaboration

    Worksite safety

    Equipment Operation

    Painting and finishing

    Truck loading

    Team-oriented and dependable

Languages

Haitian Creole
Native or Bilingual
French
Professional Working
English
Elementary

Timeline

Construction Worker

Servicio Conpactos
11.2023 - 07.2024

Security Manager

PAP Security
08.2020 - 10.2023

Community Marketing Agent Supervisor

Centre Technique Caribéenne
07.2018 - 08.2020

High School Diploma -

Nouveau College Moderne

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Michael Laurent