Michael Lee
Summary
Experienced Lead Bartender with over 10 years of expertise in high-volume hospitality environments, including Bubba Gump Shrimp Company and Margaritaville Bayside. Skilled in mixology, customer service, and team leadership, consistently delivering exceptional guest experiences. Adept at managing busy bars and training new staff to maintain high service standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Bartender
Margaritaville Bayside
Miami
05.2021 - Current
- Provided exceptional customer service at Margaritaville Bayside, leveraging ten years of bartending experience to enhance guest satisfaction.
- Supervised bartending team during peak service hours.
- Developed unique cocktail recipes to enhance drink menu offerings.
- Trained new staff on bar equipment and customer service standards.
Bartender
Bubba Gump Shrimp Co.
Miami
05.2018 - 06.2021
- Prepared and served a variety of cocktails and beverages to guests.
- Ensured cleanliness and organization of bar area to enhance guest experience.
- Interacted with customers to deliver exceptional service and foster lasting relationships.
Education
Pine Bluff High School
Pine Bluff, ARSkills
- Cocktail preparation
- Proficient in mixology
- Mixology techniques
- Drink preparation techniques
- Beer and wine recommendations
- Quality assurance
- Inventory control
- Food handling certification
- Cleanliness standards
- Staff training
- Strong multitasking
- Attention to detail
- Conflict resolution
- Highly reliable
Certification
- Food Handler Certification, 11/25, 11/28, Certification required to sell food in restaurants.
- TABC Certification, 11/25, 11/28, Florida Alcohol Certification that's required to sell alcohol as a bartender.
Timeline
Lead Bartender
Margaritaville Bayside
05.2021 - Current
Bartender
Bubba Gump Shrimp Co.
05.2018 - 06.2021
Pine Bluff High School