Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Lemon

Raleigh,NC

Summary

Highly motivated Sales Professional with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Inside Property Adjuster

Erie Insurance
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing prompt, accurate, and empathetic responses to inquiries throughout the adjustment process.
  • Improved claim resolution times by efficiently managing a caseload of property claims and conducting thorough investigations.
  • Negotiated favorable settlements with policyholders by employing effective communication skills and deep understanding of policy provisions.
  • Conducted comprehensive reviews of coverage documents to ensure accurate interpretation of policy terms and conditions when determining coverage eligibility for each claim.
  • Minimized financial exposure by identifying potential fraud indicators during claim investigations and promptly reporting findings to superiors.

Real Estate Agent

Fathom Realty
01.2022 - 01.2023
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.

Infiniti Certified Sales Consultant/Automotive Finance Manager

Crossroads Automotive Group
05.2017 - 01.2022
  • Increased customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Boosted sales performance by identifying potential clients and initiating contact through cold calls, emails, and in-person visits.
  • Achieved high client retention rates with exceptional relationship-building and follow-up strategies.
  • Maximized revenue by upselling additional products, services, or extended warranties to customers during the sales process.

Logistics Coordinator/Sales Account Manager

Total Quality Logistics Inc.
09.2016 - 03.2017
  • Increased client satisfaction by streamlining logistics processes and implementing cost-effective strategies.
  • Managed multiple accounts, ensuring timely delivery of products and maintaining strong relationships with clients.
  • Reduced shipping costs by negotiating favorable contracts with carriers and optimizing transportation routes.
  • Developed customized logistics solutions to meet the unique needs of key accounts, resulting in increased customer loyalty.

Technical Recruiter

The Select Group
03.2015 - 03.2016
  • Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
  • Reduced time-to-hire by developing targeted job advertisements and leveraging social media platforms for wider reach.
  • Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Wrote and posted technical job descriptions
  • Interviewed candidates using different interview methods and approaches.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Education

Associate of Arts - General Studies

Georgia Military College - Milledgeville
Milledgeville, GA

Bachelor of Arts - History

North Carolina State University
Raleigh, NC

Skills

  • Time Management
  • Investigative Techniques
  • Decision Making
  • Product Sales
  • Customer Needs Assessment
  • Sales Development
  • Recruitment and Retention Strategies
  • Lead Generation

Certification

  • Licensed Insurance Adjuster
  • Licensed Life Insurance agent
  • Licensed Health Insurance agent

Timeline

Inside Property Adjuster

Erie Insurance
01.2023 - 01.2024

Real Estate Agent

Fathom Realty
01.2022 - 01.2023

Infiniti Certified Sales Consultant/Automotive Finance Manager

Crossroads Automotive Group
05.2017 - 01.2022

Logistics Coordinator/Sales Account Manager

Total Quality Logistics Inc.
09.2016 - 03.2017

Technical Recruiter

The Select Group
03.2015 - 03.2016

Associate of Arts - General Studies

Georgia Military College - Milledgeville

Bachelor of Arts - History

North Carolina State University

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Michael Lemon