Creative Director
MICHAEL LEMUEL PIERRE
SoleMetropolis
Orlando,FL
16
years of professional experience
3
Languages
Resourceful professional with over a decade of experience in small-business ownership, creative direction, and culinary operations. Skilled in managing workflows, cultivating client relationships, and developing impactful brand concepts in fast-paced environments. Committed to quality and customer satisfaction through hands-on leadership and attention to detail.
Work History
Co-Owner
6 Years 7 Months- Co-owned and operated mobile detailing business, managed scheduling, customer communication, service delivery, and daily operations.
- Built and maintained positive customer relationships by discussing service needs, coordinating appointments, and ensuring professional experience from booking through completion.
- Assist with business growth through repeat-customer service, referrals, local promotion, and consistent attention to service quality.
- Managed supplies, equipment readiness, job-site organization, and workflow to complete services efficiently and meet customer expectations.
Creative Director
9 Years 7 Months- Led creative direction for independent venture, enhancing brand identity, visual presentation, and marketing concepts for cohesive creative expression.
- Plan and coordinate creative projects from initial idea through execution, balancing aesthetics, audience appeal, and practical project needs.
- Planned and coordinated creative projects from initial idea to execution, ensuring alignment of aesthetics with audience appeal and project requirements.
- Reviewed creative materials for consistency and quality, refining presentation and brand messaging to reinforce brand identity.
Server
11 Months- Supported daily kitchen operations in a fast-paced resort environment, serving food while maintaining quality, presentation, and standards.
- Organized station workflow and coordinated preparation priorities to ensure timely service during busy meal periods.
- Guided and supported kitchen team members while maintaining a clean, organized, and service-ready work area.
- Adhered to food-safety, sanitation, storage, and handling procedures to ensure a safe and efficient kitchen.
Server
10 Months- Delivered service in high-volume hospitality environment while adhering to established recipes, presentation standards, and food-safety procedures.
- Worked collaboratively with culinary team members to keep production moving and provide consistent food quality for guests.
- Service in a high-volume hospitality environment while following established recipes, presentation standards, and food-safety procedures.
- Executed cleaning, stocking, and closing responsibilities to maintain operational efficiency and sanitation standards.
Server
2 Years 2 Months- Executed prep work, stocked ingredients, and organized station to ensure smooth service during shifts.
- Coordinated with kitchen team to optimize ticket flow, timing, presentation, and consistency.
- Adhered to sanitation, food-handling, and safety standards while maintaining a clean work environment.
Server/Buser
1 Year 5 Months- Maintained consistent quality and efficient service to enhance guest experiences.
- Assisted with station setup, organized prep priorities, and ensured readiness before and during service.
- Coordinated workflow and supported team members during high-volume periods to optimize service delivery.
- Helped coordinate workflow and supported team members during high-volume periods.
Education
- Business Management
Skills
Business Operations
Project Coordination
Quality Control
Creative project management
Customer Retention
Service Presentation
Marketing Support
Customer Service
Client Relations
Team Leadership
Service Efficiency
Operational Coordination
Service Quality
Time Management
Decision-making
LANGUAGES
English
Haitian Creole
French
Timeline
Co-Owner
Super Suds Mobile Detailing
04.2020 - CurrentRead More
Creative Director
SoleMetropolis
04.2017 - CurrentRead More
Server
Westgate Resorts
04.2017 - 03.2018Read More
Server
Disney Parks & Resorts
06.2016 - 04.2017Read More
Server
Ceviche Tapas Bar & Restaurant
05.2014 - 07.2016Read More
Server/Buser
Rialto Restaurante
12.2010 - 05.2012Read More
Valencia Community College
from Business Management
Read More