Michael Lenz
St. Petersburg,FL
Summary
I am seeking to change directions with my career to make a difference in people’s lives. I visited St. Vincent De Paul when I was looking to donate some very nice furniture a few months ago. I was completely blown away by the kindness and sincere care of the St. Paul Vincent representatives. I would love to have an opportunity to pursue the lead navigator position. I know I can excel in a position such as this one. I have always taken great pride in helping the homeless and people who are struggling with achieving goals without their reach.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner & Founder
Anthias Scuba
08.2022 - Current
- Executed regular maintenance duties for diverse SCUBA equipment including Regulators, Gauges, HP/LP hoses, BCDs, Dive Computers, and valves.
- Scuba Cylinder Inspections, Servicing Aluminum and Steel Cylinders, Certified Technician servicing and repairing Sherwood, XS Scuba, TUSA, Poseidon, Interspiro, SEAC.
- Certified Cylinder VIP Inspector (TDI/SDI). Cert # - 1296810
- Certified Computer Nitrox Dive (TDI/SDI). Cert # - 792929
- Certified Open Water Diver (1981) - Diver # - 81209400
- Certified Advanced Open Water Diver (2024) - Diver # - 24080C5645
Owner & Founder
Kongcrete Coatings, LLC.
12.2021 - Current
- Executed precise installations of tailor-made epoxy floorings for garages, lanais, and custom workspaces
- Managed sales and marketing activities including project estimates, quotes, sales conferences, and marketing designs. Oversaw inventory management by handling ordering and projecting product supply. Ensured adherence to manufacturer specifications while mixing and applying chemicals.
UCaaS/CCaaS Sales Engineer
EvolveIP
03.2021 - 10.2021
- Supported the EvolveIP Field Sales Organization in driving sales success across North America
- Created customized omni-channel Contact Center strategies to achieve productivity goals and meet customer needs.
- Conducted interactive trainings and demonstrations to educate customers about the capabilities of EvolveIP's UCaaS and CCaaS solutions.
Collaboration Field Solution Engineer
SHI
06.2019 - 02.2021
- Aided in the development and implementation of effective strategies for Enterprise Collaboration solutions, specifically supporting Field Account Executives in the Southeast Region
- Designed and architected solutions for solving business challenges related to Collaboration and Customer Experience environments
- Nurtured continuing partnerships with major industry-leading vendors such as Cisco,Ringcentral , 8x8,Talkdesk ,Genesys,Five9 Microsoft,Poly,Jabra moreover unleashing collaborations with Crestron,Zoom NiceIncontact Audiocodes,and Intrado.
- Coordinated and managed meetings between clients and suppliers.
- Generated diverse cross platform analysis reports for clientele.
Senior Collaboration Solution Architect
CDW
04.2013 - 05.2019
- Provided pre-sales design and architectural engineering support to the North Florida sales and engineering teams
- Facilitate various customer interactions including meetings, training sessions, and design sessions while providing ongoing assistance for inquiries or issues.
- Delivered comprehensive sales training sessions covering industry trends, new product offerings, and strategic product positioning.
- Provided support for CDW teams across different functions including Smartnet renewals, CDW Cloud offerings, and post-sales delivery team
- Facilitated ongoing contact with essential vendors and actively engaged in quarterly review meetings.
Principal UC Consulting Engineer
CDW
09.2010 - 04.2013
- Led and executed projects targeting Cisco's Unified Communications solutions across North America.
- Executed projects involving new installations, integrations with other PBX environments, upgrades of existing Cisco UC applications, and hardware refreshments
- Applications and technologies utilized include Cisco Unified Communications Manager, Cisco Unity Connection, Unity, Cisco Unified Contact center Express, Cisco Unified Presence Server, Cisco Unified Presence Client, Cisco Emergency Responder, Jabber, Cisco Voice Gateways, and a wide variety of endpoints devices.
Senior WAN/VoIP Software Specialist
Hillsborough County Government
12.2009 - 09.2010
Network/Telephony Engineer
Provest LLC.
09.2009 - 11.2009
Senior Lead Consultant
Catapult Systems, Inc.
01.2008 - 08.2009
Project Engineer
Telecommunications Systems, Inc.
10.2006 - 01.2008
WAN/VoIP Software Specialist II
Hillsborough County
01.2006 - 10.2006
Senior Network Engineer
Coleman Technologies
02.2001 - 01.2006
Senior Systems Engineer
Bay Data Consultants
08.2000 - 02.2001
Senior Network Engineer
Coleman Technologies
03.1999 - 08.2000
Systems Administrator
Charles Schwab
07.1998 - 03.1999
Senior Systems Engineer
Vanstar Corporation
01.1997 - 07.1998
Technical Trainer
Productivity Point International
11.1995 - 10.1996
Education
BS Business Administration (MIS) -
University of Central Florida
01.1996
Certification
Florida State Licensed Home Inspector - #HI17455
Certified Professional Inspector - International Association of Certified Home Inspectors - #NACHI24050108
PADI - (Professional Association of Diving Instructors)
- Certified Open Water Diver - Diver # - 81209400
- Certified Advanced Open Water Diver - Diver # - 24080C5645
TDI-SDI - (Technical Diving International - Scuba Diving International)
- Certified Cylinder VIP Inspector (TDI/SDI). Cert # - 1296810
- Certified Computer Nitrox Diver (TDI/SDI). Cert # - 792929
Cisco - #CSCO10021179
- CCNA (Cisco Certified Network Associate)
- CCNP (Cisco Certified Network Professional)
- CCDA (Cisco Certified Design Associate)
- CCDP (Cisco Certified Design Professional)
- Cisco Exams - 200-001, 640-641, 642-437, 640-802, 642-381, 644-101, 642-143, 646-391, 642-444, 642-432, 642-103, 643-342, 640-801, 644-101, 640-440, 640-409, 640-441
Microsoft - #254952
- MCTS (Microsoft Certified Technical Specialist)
- MCT (Microsoft Certified Trainer)
- MCP (Microsoft Certified Professional)
- MCSE (Microsoft Certified Systems Engineer)
- Microsoft Exams - 070-638, 070-401, 070-400, 070-296, 070-225, 070-220, 070-214, 070-227, 070-217, 070-216, 070-219, 070-215, 070-224, 070-210, 026, 068, 067, 077, 063, 044, 053, 043, 042
8x8 -
- Partners Sales Certification,
- Contact Center Certification,
- Virtual Office Certification
TalkDesk -
- Partner Sales Certification
RingCentral - .
- Sales Professional Certification
Novell - #9583150
- CNA
- CNE
Nortel -
- NNCSS
- NNCAS
- NNCDS
Clearance
11/2007, 1/2007
Timeline
Owner & Founder
Anthias Scuba
08.2022 - Current
Owner & Founder
Kongcrete Coatings, LLC.
12.2021 - Current
UCaaS/CCaaS Sales Engineer
EvolveIP
03.2021 - 10.2021
Collaboration Field Solution Engineer
SHI
06.2019 - 02.2021
Senior Collaboration Solution Architect
CDW
04.2013 - 05.2019
Principal UC Consulting Engineer
CDW
09.2010 - 04.2013
Senior WAN/VoIP Software Specialist
Hillsborough County Government
12.2009 - 09.2010
Network/Telephony Engineer
Provest LLC.
09.2009 - 11.2009
Senior Lead Consultant
Catapult Systems, Inc.
01.2008 - 08.2009
Project Engineer
Telecommunications Systems, Inc.
10.2006 - 01.2008
WAN/VoIP Software Specialist II
Hillsborough County
01.2006 - 10.2006
Senior Network Engineer
Coleman Technologies
02.2001 - 01.2006
Senior Systems Engineer
Bay Data Consultants
08.2000 - 02.2001
Senior Network Engineer
Coleman Technologies
03.1999 - 08.2000
Systems Administrator
Charles Schwab
07.1998 - 03.1999
Senior Systems Engineer
Vanstar Corporation
01.1997 - 07.1998
Technical Trainer
Productivity Point International
11.1995 - 10.1996
BS Business Administration (MIS) -
University of Central Florida
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