Michael Lenzo
Somersworth,NH
Summary
Driven General Manager experienced in implementing strategic approaches that enhance profitability and sales. Achieved operational efficiencies and customer satisfaction through effective team motivation, training, and development. Focused on delivering exceptional customer experiences and driving consistent revenue growth while efficiently managing resources in fast-paced environments.
Overview
26
26
years of professional experience
Work History
General Manager
Chipotle
Dover, NH
10.2018 - Current
- Oversaw daily operations and managed team performance in fast-paced environment.
- Developed and implemented training programs for staff to enhance service quality.
- Managed inventory levels and ensured product availability for customer satisfaction.
General manager / certified training manager /qsc
Wendy's International LLC
Marlborough, MA
07.2000 - 10.2017
- Oversaw staff recruitment, training, and performance evaluations.
- Implemented cost control measures to optimize expenses and resources.
- Managed daily operations to ensure efficient restaurant workflow.
Education
Marshwood Highschool
South Berwick Maine, MeSkills
Inventory management
- P&L Analysis
- Staff training
- Scheduling and hiring
Serve safe certified
Able to run an operate high sales volume restaurant
Strategic planning
Conflict resolution
Leading with passion
Culinary skills
Timeline
General Manager
Chipotle
10.2018 - Current
General manager / certified training manager /qsc
Wendy's International LLC
07.2000 - 10.2017
Marshwood Highschool