Michael Lichter

• Running total of over $7M in net revenue as the top carrier sales representative.
• Led number one revenue-producing carrier sales team at ALS, driving exceptional performance.
• Resolved complex customer issues daily, fostering long-term relationships and streamlined processes.
• Trained employees in managing daily freight operations and key performance indicators.
• Quoted spot loads and dedicated RFQs competitively to secure business opportunities.
• Participated in freight implementation to establish clear schedules and escalation procedures.
• Honored with multiple awards including Rookie of the Year and Presidents Club for excellence in revenue production.
• Strategized long-term business needs and applied customer feedback for process improvements.
• Conducted in-depth interviews with potential carriers during the onboarding process.
• Evaluated schedules, orders and forecasts to plan processes and meet timetables.

Executed advanced carpentry and masonry skills, including framing and finishing tasks.

• Assisted in combat engineer missions as subject matter expert.
• Utilized diverse tools, equipment, and materials to complete construction tasks efficiently.
• Reviewed blueprints and building plans to prepare project layouts and determine necessary materials.
• Instructed subordinates on essential building skills to enhance battalion readiness.
• Conducted daily crew briefings emphasizing risk management, safety protocols, and work ethics.
• Developed flow charts and after-action reports to monitor project progression and manage expectations.

• Managed payroll, taxes, budgets, and expenses for business and four employees.
• Collaborated with 20+ businesses to ensure effective communication and project execution.
• Planned and installed over 40 jobs, generating revenue exceeding $200,000.
• Developed detailed scopes of work and provided accurate project estimates.
• Reviewed blueprints and layouts for Fannie Mae, completing 13 insurance claims under budget.
• Prepared comprehensive project documents, negotiated terms, and ensured compliance with building codes.
• Optimized operational processes through technology solutions like cloud computing and automation systems.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.

• Served as Leading Petty Officer, overseeing equipment and personnel across multiple projects.
• Executed over 40 hours of training for 50+ personnel, ensuring thorough logistical preparations.
• Contributed to successful defensive occupation, enhancing battalion certification for deployment.
• Participated in various construction battalions, including NMCB 7 and NMCB 133, supporting diverse projects.