Michael Linardi
Maitland,FL
Summary
Proven track record in enhancing customer experiences and streamlining operations, notably at Mystic Joint. Excelled in roles requiring top-tier customer service and organizational skills, alongside proficiency in Microsoft Word. Demonstrated ability to handle significant physical demands, contributing to efficient team performance and maintaining high cleanliness standards.
Overview
19
19
years of professional experience
Work History
Sales Associate
Mystic Joint
04.2023 - 09.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Bartender/Head Barback
Mystic Joint
05.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
Axe Throwing Coach
Axe Habits
06.2020 - 11.2021
- Taught guests how to properly throw an axe, while demonstrating different techniques.
- Practiced proper safety precautions while ensuring guests enjoyed their stay.
Senior Game Advisor
GameStop
11.2018 - 04.2019
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Demonstrated games and gaming devices to customers unfamiliar with said technology, answered questions and made recommendations.
- Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
- Maintained clean and orderly store throughout work shift.
Food Expeditor
Tacocraft Taqueria & Tequila Bar
11.2016 - 09.2018
- Trained new expeditors and food runners according to company policies and standards.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Organized dining area based on reservations, minimizing waiting times.
- Confirmed proper placement of products and side items while implementing special instructions.
Shopkeeper
Avalon Game Shop
02.2013 - 09.2016
- Assisted customers by answering questions and suggesting merchandise.
- Organized and ran Magic: The Gathering and Yu-Gi-Oh tournaments.
- Received product shipments and organized in stockroom storage area.
- Tagged merchandise and neatly stocked on shelves and display areas.
Front Service Clerk
Publix Supermarkets Store
07.2005 - 12.2012
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Pleasantly greeted customers and provided prompt and courteous service.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Collected carts from parking lot and designated return locations.
- Assisted with maintaining clean and organized store appearance.
Education
High School Diploma -
Miami Palmetto Senior High School
Miami, FLSkills
- Microsoft Word
- Top-Tier Customer Service
- Ability to carry upwards of 80lbs or more
- Some mechanic knowledge
- Cleanliness
- Organization
Hobbies
I enjoy playing competitive video games, axe throwing and working on my vehicle(s). I make frequent trips to the shooting range, to further hone my ability to properly and safely handle firearms. The gym is the one place I enjoy going to for the betterment of my health and mental well-being.
Timeline
Sales Associate
Mystic Joint
04.2023 - 09.2024
Bartender/Head Barback
Mystic Joint
05.2022 - 04.2023
Axe Throwing Coach
Axe Habits
06.2020 - 11.2021
Senior Game Advisor
GameStop
11.2018 - 04.2019
Food Expeditor
Tacocraft Taqueria & Tequila Bar
11.2016 - 09.2018
Shopkeeper
Avalon Game Shop
02.2013 - 09.2016
Front Service Clerk
Publix Supermarkets Store
07.2005 - 12.2012
High School Diploma -
Miami Palmetto Senior High School
Similar Profiles
Oleksandr RudyiOleksandr Rudyi
Fleet Inventory Controller at Mystic Cruises / Mystic OceanFleet Inventory Controller at Mystic Cruises / Mystic Ocean
Teresa FernandezTeresa Fernandez
Clinic Office Coordinator at Mi Spine Joint & Joint Care / Restore Spine & JointClinic Office Coordinator at Mi Spine Joint & Joint Care / Restore Spine & Joint
Chloe HemsothChloe Hemsoth
Pasta Maker at Mystic PastaPasta Maker at Mystic Pasta
KAREN L. KUNDINGERKAREN L. KUNDINGER
Local Reimbursement Director at Florida HospitalLocal Reimbursement Director at Florida Hospital
Stefano VescioStefano Vescio
Trainer at Chick-fil-ATrainer at Chick-fil-A