Michael Link
Reno,NV
Summary
Dedicated clinic manager with a focus on coordinating patient care and improving clinical processes. Strong expertise in team leadership and compliance, committed to enhancing patient satisfaction and operational efficiency.
Overview
1
1
Certification
45
45
years of professional experience
Work History
Clinic Manager
Hanger Clinic
Reno and Carson City, NV
04.2014 - Current
- Oversee daily clinic operations, ensuring efficient patient flow and service delivery.
- Supervise staff schedules and assignments to meet clinic requirements effectively.
- Coordinate patient care plans with healthcare providers and specialists for comprehensive treatment.
- Maintaine compliance with healthcare regulations and clinic policies consistently.
- Develop patient engagement initiatives to enhance satisfaction levels.
- Resolve customer complaints promptly by addressing issues and implementing corrective actions.
- Collaborate with physicians and staff members to improve clinical processes and patient outcomes.
- Evaluate Patient's
- Design and fabricate Prosthetic and Orthotic device
- Fit align and maintain Patients
Vice President
Colleg Park industries
Warren, Michigan
02.1999 - 03.2014
- Directed cross-functional teams to enhance operational efficiency across departments.
- Fostered stakeholder relationships to support business objectives and drive growth.
- Analyzed market data to inform strategic decision-making and positioning.
- Led initiatives aligning company goals with industry trends for competitive advantage.
- Managed engineering operations, ensuring project alignment with organizational strategy.
- Oversaw customer service functions to improve client satisfaction and retention.
- Supervised sales team to achieve revenue targets and expand market reach.
- Coordinated international sales and distribution efforts to optimize global performance.
Prosthetist
Cole Orthotic and Prosthetic Center
Toledo, Ohio
02.1986 - 03.1999
- Patient Evaluation
- Product design
- Prosthetic fabrication
- Patient fitting
Prosthetist
Swanson Prosthetics
Toledo, Ohio
03.1981 - 02.1986
- Patient evaluation
- Product design
- Product fabrication
- Patient fitting
Education
Some College (No Degree) - Mechanical Engineering
University of Toledo
Toledo, OHCertificate of Technical Studies - Prosthetic Certificate
Century College
White Bear Lake, MN02-1991
High School Diploma -
Robert S Rogers
Toledo06-1980
Skills
- Clinical process improvement
- Strategic planning
- Operational efficiency
- Market analysis and research
- Customer relationship management
- Problem solving
- Effective communication
- Team leadership
- Staff development
- Public speaking
- Contract negotiation
- Customer rapport and engagement
- Product demonstrations
- Business development
- Competitor analysis
- Customer education and service
- Critical thinking
Certification
- American Board for Certification Certified Prosthetist
- American Board for Certification Prosthetic Technician
Timeline
Clinic Manager
Hanger Clinic
04.2014 - Current
Vice President
Colleg Park industries
02.1999 - 03.2014
Prosthetist
Cole Orthotic and Prosthetic Center
02.1986 - 03.1999
Prosthetist
Swanson Prosthetics
03.1981 - 02.1986
Some College (No Degree) - Mechanical Engineering
University of Toledo
Certificate of Technical Studies - Prosthetic Certificate
Century College
High School Diploma -
Robert S Rogers