Michael Lipscomb
Ellenwood,GA
Summary
Reputable Sales and Customer Service Representative with many years of experience in Management, Sales, and Marketing. Performance - focused professional with an articulate and collaborative nature. Seeking a role in a dynamic agency environment with room for growth and career advancement.
Overview
21
21
years of professional experience
Work History
Cruise Vacation Specialist
Arise Platform
Ellenwood, GA
02.2022 - Current
- Provided customers with information about ports of call, attractions, activities, restaurants, and other amenities available at each destination.
- Researched and coordinated shore excursions, airfare, ground transportation, and other services to ensure a seamless vacation experience.
- Developed detailed itineraries for cruise vacations based on customer preferences and budget constraints.
- Processed payments from customers via credit card or check transactions in accordance with established procedures.
Owner
Ray of Light Janitorial
Ellenwood, GA
02.2009 - Current
- Managed custodial staff, ensuring that all tasks were completed in a timely and efficient manner.
- Developed and implemented effective marketing strategies to promote products and services.
- Generated leads through outreach efforts such as cold calling or email campaigns.
Shipping and Receiving Manager
Bloomingdales Dept. Store
Atlanta, GA
01.2004 - 01.2009
- Coordinated the scheduling of deliveries with customers and vendors.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
- Developed inventory control systems to track stock levels, delivery times and transport costs.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC09-2013
Some College (No Degree) - Mass Communications
Winthrop University
Rock Hill, SCSkills
- Organizational abilities
- Marketing knowledge
- Travel Arrangements
- Administrative tasks
- Social Media
- Sales proficiency
- Data Entry
- Microsoft Office
- Customer Service
Timeline
Cruise Vacation Specialist
Arise Platform
02.2022 - Current
Owner
Ray of Light Janitorial
02.2009 - Current
Shipping and Receiving Manager
Bloomingdales Dept. Store
01.2004 - 01.2009
Associate of Arts - Business Administration
Strayer University
Some College (No Degree) - Mass Communications
Winthrop University