Michael Lister Jr

• Collaborated with team members to exceed sales targets and achieve company goals.
• Negotiated contracts successfully, securing favorable terms for both parties involved in transactions.
• Conducted outreach activities to generate leads and expand the client base.
• Utilized CRM tools effectively to track customer interactions and maintain accurate records.
• Contributed to team objectives in fast-paced environment.
• Presented professional image consistent with company's brand values.
• Informed customers of promotions to increase sales productivity and volume.

• Assisted customers in selecting appropriate rental equipment and services.
• Processed sales transactions accurately using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and complaints effectively.
• Rewire trailers that are broke
• Maintained knowledge of inventory and rental policies to assist customers efficiently.
• Collaborated with team members to streamline operational processes for improved service delivery.
• Educated customers on safety protocols for equipment usage, enhancing satisfaction and compliance.
• Upsold additional services based on customer needs, contributing to overall sales growth.
• Trained new staff on customer service standards and operational procedures for consistent performance.
• Built strong relationships with clients, leading to repeat business and referrals.
• Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
• Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
• Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
• Delivered exceptional service, consistently meeting or exceeding performance metrics.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Exceeded monthly quotas consistently by effectively managing time and prioritizing tasks aligned with organizational objectives.
• Participated in ongoing training programs to stay current on industry trends, products, and best practices.
• Responded to customer requests for products, services, and company information.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Met existing customers to review current services and expand sales opportunities.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Trained new employees on customer service, money handling and organizing strategies.
• Set and achieved company defined sales goals.
• Built relationships with customers and community to promote long term business growth.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Maintained current knowledge of evolving changes in marketplace.
• Achieved or exceeded company-defined sales quotas.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Recorded accurate and efficient records in customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Stayed current on company offerings and industry trends.
• Negotiated prices, terms of sales and service agreements.

• Analyzed data and client feedback to identify opportunities for enhancing sales processes.
• Executed strategies for upselling and cross-selling to enhance sales revenue.
• Delivered tailored product recommendations aligned with customer needs and preferences.
• Optimized sales process to enhance operational efficiency and elevate customer experience.
• Ordered products
• Answer phones
• Customer service
• Forklift certified

Painted houses

Occasional drywall

Carpet cleaner

Strip and wax floors

Used cleaners and scrubbers, buffers

Window cleaning

Opened the store

Baked the biscuits

Cashier

Cook