Summary
Overview
Work History
Education
Skills
References
Military Background
Timeline
Generic

Michael Lockhart

Green Bay

Summary

Visionary and results-driven Medicare sales manager with over 5 years of experience leading high-performing teams, developing department-level strategies, and driving consistent revenue growth in competitive healthcare markets. Recognized for cultivating top-tier talent, spearheading innovative engagement initiatives, and aligning site teams with overarching business objectives. As a U.S. Navy Veteran, I bring a leadership style grounded in discipline, strategic thinking, and mission execution. Led the #1 ranked DMS team in 2024 and consistently contributed to AEP strategies that secured sites position as the top-performing DMS site four years running.

Overview

12
12
years of professional experience

Work History

Sales Manager - DMS

Humana
10.2021 - Current
  • Developed and led the #1 ranked DMS team in 2024 through strategic planning, KPI optimization, and continuous talent development.
  • Co-created and executed site-wide AEP strategies from 2022–2024, maintaining Humana’s status as the top-performing DMS site.
  • Mentored multiple peers, fostering leadership growth and promoting a culture of collaboration and excellence.
  • Pioneered the team’s engagement program to drive morale, accountability, and sustained high performance.
  • Engineered scalable sales systems and performance tracking models to enhance productivity across teams.
  • Partnered with cross-functional teams to streamline the benefits review process and accelerate sales cycles.

Sales Agent - DMS

Humana
05.2020 - 10.2021
  • Consistently surpassed sales objectives through data-driven selling and exceptional client service.
  • Delivered compelling product presentations tailored to member needs and regulatory guidelines.

Senior Portfolio Agent

UnitedHealthcare
04.2017 - 04.2020
  • Led market initiatives that expanded Medicare enrollments across regional markets.
  • Acted as a resource and mentor for junior sales agents, supporting their transition into performance roles.

Vendor Lead

UnitedHealthcare
02.2016 - 03.2017
  • Served as a lead on vendor operations, introducing compliance-focused procedures and B2B optimization strategies.
  • Championed delivery service improvements across internal and external partner channels.

Licensed Sales Agent

UnitedHealthcare
03.2014 - 01.2016
  • Excelled in Medicare plan education and enrollment; consistently achieved sales quotas.
  • Implemented member-first consultation methods to improve satisfaction and retention.

Assistant Manager

PLS Loan Store
07.2013 - 02.2014
  • Directed staff operations and daily financial transactions; led employee development and customer service improvements.

Education

Bachelor’s - Business Administration (IP)

Capella University
Minneapolis, MN

Healthcare Administration -

Northeast Wisconsin Technical College
Green Bay, WI

High School Diploma -

Guard Military Academy
Fort McCoy, WI

Skills

  • Strategic sales leadership
  • Medicare market growth
  • AEP strategy development
  • Team building and talent development
  • Peer mentoring and coaching
  • Engagement program design
  • Performance optimization
  • Cross-functional alignment
  • Revenue forecasting and execution
  • KPI optimization
  • Data analysis
  • Visionary leadership

References

Available upon request

Military Background

U.S. Navy, Operations Specialist, Responsible for the navigation and safety of naval vessels in international waters. Transitioned seamlessly into the private sector, consistently demonstrating executive-level leadership in high-stakes sales environments with a focus on integrity, mission alignment, and measurable outcomes.

Timeline

Sales Manager - DMS

Humana
10.2021 - Current

Sales Agent - DMS

Humana
05.2020 - 10.2021

Senior Portfolio Agent

UnitedHealthcare
04.2017 - 04.2020

Vendor Lead

UnitedHealthcare
02.2016 - 03.2017

Licensed Sales Agent

UnitedHealthcare
03.2014 - 01.2016

Assistant Manager

PLS Loan Store
07.2013 - 02.2014

Bachelor’s - Business Administration (IP)

Capella University

Healthcare Administration -

Northeast Wisconsin Technical College

High School Diploma -

Guard Military Academy