Michael Long
Nampa,United States
Summary
Strong communication and customer service skills developed through work
experience and academic background. Self-motivated and flexible.
Overview
2
2
years of professional experience
Work History
Office and Reservations Staff
Adventure 60 North
04.2024 - Current
- April-September '24, April-Current '25
- Maintain knowledge of the property and what we offer, respond to guests' requests, complaints or inquires courteously and promptly.
- Process all reservation requests, changes, and cancellations received by phone or email.
- Identify guest reservation needs to ensure tour meets standards.
Sports School Sales Administrator
Tamarack Food and Beverage, LLC
11.2023 - 04.2024
- Respond to customer inquiries via phone, email, or in-person regarding sports school programs and services, providing accurate and detailed information on available lessons, pricing, and availability
- Process bookings and payments using our reservation system
- Maintain an organized record system for customer records and bookings using Excel and Word.
Lift Operator
Tamarack Food and Beverage, LLC
06.2023 - 10.2023
- Operate ski lifts in a safe and efficient manner, adhering to all safety regulations and protocol
- Provide excellent customer service by answering guest inquiries, providing information about the resort, and offering assistance with the on-boarding and disembarking from ski lifts as needed
- Respond promptly to any emergencies or incidents that may occur during lift operations
Education
High School Diploma -
Libertas Academy
05.2021
Skills
- Effective Communication
- Self Motivated
- Cooperation
- Adaptable
- Excel/Word
- Fareharbor
- Axess AG
References
- Stacy Saunders, Tamarack Food and Beverage, LLC, ssaunders@tamarackidaho.com, 2088633192
- Morgan Fuller, Tamarack Food and Beverage, LLC, mfuller@tamarackidaho.com, 6034559375
- Sean Ponder, Tamarack Food and Beverage, LLC, sponder@tamarackidaho.com, 2089496699
- Luzan Quinteto, Adventure 60 North, info@adventure60.com, 9075990458
Timeline
Office and Reservations Staff
Adventure 60 North
04.2024 - Current
Sports School Sales Administrator
Tamarack Food and Beverage, LLC
11.2023 - 04.2024
Lift Operator
Tamarack Food and Beverage, LLC
06.2023 - 10.2023
High School Diploma -
Libertas Academy
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