Michael John Lorigan
East Granby,CT
Summary
I am driven 2nd Tier National Field Service Specialist in the medical robotics diagnostics field, and I have been working in this field for over 22 years. I have used my knowledge to drive results for companies and I strive to better myself every day. I am a highly articulate engineer with experience in manufacturing engineering. Detailed oversight of exchange of complex technical, manufacturing and industrial data among stakeholder. Flexible with respect to long and variable hours of work. Excellent interpersonal skills when collaborating across all levels. I am looking forward to continuing my career with a exciting company that values their customers well being as well as their employees happiness while they strive for personal excellence.
Overview
32
32
years of professional experience
Work History
2nd Tier National Engineer Specialist
LabCorp
Burlington, NC
03.2017 - Current
- Contributed to product design and prototype development.
- Tested final products to ensure quality.
- Administered equipment maintenance, effectively troubleshooting faulty, damaged or inoperative components and systems.
- Resolved in-house production inefficiencies, establishing qualifications and procedures for sub-contracting and outsourcing.
- Troubleshoot and repaired designs, materials and processes of robotics.
- Addressed and resolved technical concerns to comply with internal standards and regulatory requirements.
- Verified supplier compliance through inspection of sites and procedures.
- Conducted maintenance and repair on production equipment.
- Directed cross-functional teams focused on supplier integration with technological strategies in order to enhance global procurement and materials management efficiency.
- Oversaw transmission of engineering specifications, instructions and processes guidelines to enhance administrative efficiency and eliminate unnecessary physical records.
Senior Field Engineer
T2 BioSystems
Lexington, MA
07.2016 - 03.2017
- I am part of the national service support team, and I work with the company to support installations and service support on the T2DX instrument which tests patients for the Candida (sepsis detection) in laboratories all over the world.
- I have trained in their testing facility in Lexington, MA, and now I travel all over the country assisting with instrument installations and/or servicing the instruments with any errors that arise from normal laboratory use.
Senior National Field Systems Support Engineer
Beckman Coulter Inc
06.2015 - 03.2016
- I was responsible for traveling the whole country and setting up automation lines in Hospital Labs.
- I was the automation engineer who worked with the lab and mechanically staged and wired all of the automation line I was installing.
- I worked very close with the project manager and the customer to ensure that they had a successful automation line installation.
Clinical Systems Engineer/Technical Leader/Senior Engineer
Beckman Coulter Inc
04.2003 - 06.2015
- I was responsible for many of the districts managerial type duties: I scheduled and orchestrated the On-Call and Holiday rotation for the District.
- I also scheduled the monthly Preventative Maintenance's for the area, and tracked the MODS for the district as well.
- I have acted as the New England South Technical Leader in Hematology for over eight years.
- I was promoted to the title of Senior Engineer in a little under five years of service with the company.
- I have worked very closely with District Managers, Jose Rivera, Ed Masley, and Tom Ryan to improve my business astuteness and training.
- I have attended several Fred Pryor seminars to improve my inter-personal business skills and to improve my customer interaction attributes.
- I also act as the Regional Computer Specialist for the District, and was the Regional Superuser/Oracle trainer for most of the New England districts.
- I continue to improve my Computer and PDA skills which will ultimately help the North East Managerial team to improve their knowledge and understanding of the new Oracle system.
- I also worked on a Northeast Video Training Database which will help to improve the progress and understanding of computer related applications for the Northeast region within the Company.
- I have also trained more than 150 engineers and new hires with Beckman Coulter on how to use Oracle and trained them in all aspects of Field Service usage for Oracle.
- Lastly, I worked with my local National Product Specialist, Fred Salvati, to implement a 3 day class for engineers to help improve their first call Effectivity.
- I taught a total of 3 classes in the NJ Vision Center which helped many new engineers to improve their first call effectivity.
- I was also awarded the National `Game Puck' Award for excellence in customer satisfaction, and I was also awarded the Beckman Coulter National `Service Excellence Award' in 2009.
Clinical Systems Engineer
Abbott Laboratories
06.2001 - 12.2002
- A Field Service Engineer that was trained in Dallas, TX at Abbott's main training facility.
- I am trained in Hematology, as well as cross trained in Immunochemistry studies of their analyzers.
- I was responsible for troubleshooting and repairing of all system operations including: computer boards, optics, fluidics, vacuum, and pressures.
- I dealt extensively in customer service and attained very good customer interaction with the customers in my territory.
- I am trained on the following analyzers: Axsym, LCX, IMX, TDX, TDF/FLX, ADX, Cell DYN 1200, 1400, 1600, 1700, 3000, 3200, 3500, and the 3700.
- My extensive knowledge of computers, medical technology, natural technical ability, and great interaction with customers, made me an incredible Clinical.
Medical Technologist
St Francis Hospital
Hartford, CT
08.2000 - 04.2001
- A generalist position that allowed me access to all areas of the laboratory.
- This included: Chemistry, Hematology, Immunology, Computer/Lab specimen processing, and phlebotomy.
- Work included extensive involvement in laboratory automation, and computer applications.
- This was coupled with the running of the Laboratory Information Systems, and Automated Laboratory Instruments.
Phlebotomist
Cooley Dickinson Hospital
Springfield, MA
12.1998 - 01.2000
- Performed a wide variety of hospital related jobs such as: Nursing home and residential-home health services, worked extensively in Windows and DOS based hospital information systems, and worked at the satellite drawing stations of the lab.
Window Contractor
City Window Contractors
Springfield, MA
06.1993 - 11.1997
- A professional window contractor who did all the applications of window cleaning, and window installation in residential and business applications.
Education
Associate of Science -
Baystate Medical Center
2000
Associate of Science - Medical Technology
Springfield Technical College
1999
Select One - General Studies
Holyoke Community College
Skills
- Windows 95, 98 2000, NT, XP, Windows 7
- Lotus notes
- Excel, Powerpoint, Word, Dos, and all aspects of the LIS for the hospital
- Involved in Lab and instrument networking
- Customer troubleshooting over the phone
- Mentoring with other engineers on calls and services for the analyzers
- Oracle Superuser for 8 years
- Proservice Advisor for 9 years working on the remote diagnostic access for the lab analyzers
Additional Information
- Awarded to the National Deans List for outstanding college achievements, membership, and high honors - June 2000
- Awarded the Eugene Pederozoli Scholarship for Academic Excellence in Chemistry - June 2000
- Awarded the Louis B. Armstrong Jazz Award for outstanding musical performance in a musical field - 1989
- I was awarded the National Field Service Excellence Award by Beckman Coulter. - June 2009. This was awarded for excellent field service skills and dedication to my customers.
References
- Bill Harrison - National Automation Engineer - Beckman Coulter 1-413-320-8076
- Nelson Zarco - Natl. Product Specialist Chemistry - Beckman Coulter 1-732-690-2518
- Randy Prella - Natl. Product Specialist/Automation -Beckman Coulter 1-413-519-0116
- Damian Rowe - National Immunochemistry Specialist - Beckman Coulter 1-603-318-9490
Timeline
2nd Tier National Engineer Specialist
LabCorp
03.2017 - Current
Senior Field Engineer
T2 BioSystems
07.2016 - 03.2017
Senior National Field Systems Support Engineer
Beckman Coulter Inc
06.2015 - 03.2016
Clinical Systems Engineer/Technical Leader/Senior Engineer
Beckman Coulter Inc
04.2003 - 06.2015
Clinical Systems Engineer
Abbott Laboratories
06.2001 - 12.2002
Medical Technologist
St Francis Hospital
08.2000 - 04.2001
Phlebotomist
Cooley Dickinson Hospital
12.1998 - 01.2000
Window Contractor
City Window Contractors
06.1993 - 11.1997
Associate of Science -
Baystate Medical Center
Associate of Science - Medical Technology
Springfield Technical College
Select One - General Studies
Holyoke Community College