Michael Lucius Wrice III
St. Peters,MO
Summary
To gain more experience in the workplace. To work in a secure and safe working environment. Having a job that I enjoy working and can build a career out of.
Professional with experience in logistics and transportation, bringing strong problem-solving skills and attention to detail. Effective in coordinating routes, ensuring timely deliveries, and maintaining high standards of customer satisfaction. Known for strong team collaboration, adaptability, and reliability in dynamic environments. Skilled in navigating various delivery systems, managing time efficiently, and communicating with clients and team members.
Experienced with navigating complex delivery routes and ensuring timely deliveries. Utilizes strong organizational skills to manage multiple tasks and adapt to changing priorities. Track record of maintaining high standards of customer service and efficiency.
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
8
8
years of professional experience
Work History
Delivery Courier/Personal Shopper
Instacart
Saint Louis, MO
05.2021 - Current
- Maintained vehicle cleanliness and functionality, adhering to safety standards and operational guidelines.
- Communicated effectively with customers to resolve issues and provide updates on delivery status.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology to optimize delivery times and enhance customer satisfaction and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Tracked substitutions and informed customers of changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Delivered groceries efficiently to customers, ensuring timely and accurate order fulfillment.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Mode of Transportation: 2012 Kia Sportage/2024 Chevrolet Trax
Delivery Courier/Personal Shopper
Spark
St Peters, MO
03.2024 - Current
- Maintained vehicle cleanliness and functionality, adhering to safety standards and operational guidelines.
- Communicated effectively with customers to resolve issues and provide updates on delivery status.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology to optimize delivery times and enhance customer satisfaction and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Tracked substitutions and informed customers of changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Delivered groceries efficiently to customers, ensuring timely and accurate order fulfillment.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Mode of Transportation: 2024 Chevrolet Trax
Food Delivery/Food Prep Assistant
Hyland Ventures (Marco's Pizza)
St. Peters, MO
05.2025 - 11.2025
- Mode of Transportation: 2024 Chevrolet Trax
- Prepared ingredients by washing, chopping, and measuring according to recipes
- Assisted in maintaining kitchen cleanliness and adhering to safety standards
- Monitored inventory levels and reported shortages to management for restocking
- Ensured compliance with health regulations during food handling and storage
- Completed prep work ahead of schedule during busy shifts to help reduce wait times for customers.
- Operated various kitchen equipment safely such as ovens and mixers for optimal results in meal preparation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
- Supported catering events by preparing large quantities of food within tight deadlines, resulting in successful functions.
- Consistently met or exceeded food safety standards through diligent adherence to sanitation protocols while handling raw materials and cooking utensils.
- Developed strong knife skills through regular practice, improving precision in slicing, dicing, and chopping ingredients.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Followed food safety practices and sanitation guidelines.
- Lifted and carried heavy materials.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Managed cash transactions accurately, maintaining accountability for delivery funds.
- Navigated delivery routes effectively, optimizing travel time and fuel usage.
- Assisted in training new drivers, sharing best practices for safety and efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored vehicle maintenance needs, ensuring optimal performance and reliability.
- Developed rapport with regular customers, enhancing loyalty and repeat business.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
Fleet Delivery Courier
Postmates/UberEats
Saint Louis, MO
03.2020 - 05.2021
- Mode of Transportation: 200cc Motor Scooter
- Navigated assigned delivery routes efficiently to ensure timely customer service.
- Managed multiple deliveries simultaneously while adhering to safety protocols.
- Coordinated with customers for seamless pickup and drop-off experiences.
- Utilized GPS and routing software to optimize delivery times and reduce delays.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
- Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.
- Contacted customers to confirm delivery details and locations.
- Utilized GPS navigation systems to navigate faster routes.
- Obtained signatures for delivery documents and packages.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Mode of Transportation: 200cc Motor Scooter
Retail Sales Associate
Dollar General
Dellwood, MO
06.2020 - 02.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained accurate cash drawer, ensuring all transactions balanced at shift end.
- Trained new associates on sales techniques and company policies to boost team performance.
- Resolved customer complaints promptly, improving overall satisfaction and retention rates.
- Monitored inventory levels and coordinated restocking efforts to minimize stockouts and loss.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or unloading delivery trucks.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Collaborated with team members to achieve sales targets, demonstrating teamwork and goal orientation.
- Conducted price checks for customers, leading to transparent and trustworthy shopping experience.
- Adhered to loss prevention policies, safeguarding company assets and reducing shrinkage.
- Provided product recommendations based on customer needs, enhancing shopping satisfaction.
- Assisted in training new cashiers, improving team performance and consistency in customer service.
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Grocery Store Clerk
Save-A-Lot Food Store
Cool Valley, MO
11.2019 - 05.2020
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Stocked shelves efficiently, maintaining inventory organization and product availability.
- Collaborated with team members to ensure store cleanliness and adherence to safety standards.
- Monitored stock levels regularly, facilitating timely reordering of popular items to prevent shortages.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
- Assisted in receiving and verifying incoming shipments of merchandise, ensuring accuracy and quality.
- Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Sales Associate
Dollar General
Dellwood, MO
06.2019 - 11.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained accurate cash drawer, ensuring all transactions balanced at shift end.
- Trained new associates on sales techniques and company policies to boost team performance.
- Resolved customer complaints promptly, improving overall satisfaction and retention rates.
- Monitored inventory levels and coordinated restocking efforts to minimize stockouts and loss.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or unloading delivery trucks.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Collaborated with team members to achieve sales targets, demonstrating teamwork and goal orientation.
- Conducted price checks for customers, leading to transparent and trustworthy shopping experience.
- Adhered to loss prevention policies, safeguarding company assets and reducing shrinkage.
- Provided product recommendations based on customer needs, enhancing shopping satisfaction.
- Assisted in training new cashiers, improving team performance and consistency in customer service.
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Dollar General
University City, MO
07.2018 - 09.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained accurate cash drawer, ensuring all transactions balanced at shift end.
- Trained new associates on sales techniques and company policies to boost team performance.
- Resolved customer complaints promptly, improving overall satisfaction and retention rates.
- Monitored inventory levels and coordinated restocking efforts to minimize stockouts and loss.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or unloading delivery trucks.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Collaborated with team members to achieve sales targets, demonstrating teamwork and goal orientation.
- Conducted price checks for customers, leading to transparent and trustworthy shopping experience.
- Adhered to loss prevention policies, safeguarding company assets and reducing shrinkage.
- Provided product recommendations based on customer needs, enhancing shopping satisfaction.
- Assisted in training new cashiers, improving team performance and consistency in customer service.
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
McCluer High School
Florissant, MO05.2012
Associate of Applied Science - Art Education, Graphic Communications
St. Louis Community College (Florissant Valley)
Florissant, MO05.2016
Skills
- Efficient navigation
- Active listening
- Adaptability and flexibility
- Customer interaction
- Working independently
- Customer service
- Valid Driver's license
- Attention to detail
- Package delivery and Pick-up
- Loading and unloading
- Problem-solving
- Excellent driving skills
- Excellent Mathematical & Problem-Solving skills
- Multitasking and organization
- Punctuality and reliability
- Record keeping
- Physical stamina
- GPS technology
- GPS systems
- Returns pickup
- Licensed driver in [state]
- Smartphone usage
- Heavy lifting
- Route planning
Languages
English
Full Professional
Timeline
Food Delivery/Food Prep Assistant
Hyland Ventures (Marco's Pizza)
05.2025 - 11.2025
Delivery Courier/Personal Shopper
Spark
03.2024 - Current
Delivery Courier/Personal Shopper
Instacart
05.2021 - Current
Retail Sales Associate
Dollar General
06.2020 - 02.2021
Fleet Delivery Courier
Postmates/UberEats
03.2020 - 05.2021
Grocery Store Clerk
Save-A-Lot Food Store
11.2019 - 05.2020
Retail Sales Associate
Dollar General
06.2019 - 11.2019
Retail Sales Associate
Dollar General
07.2018 - 09.2018
High School Diploma -
McCluer High School
Associate of Applied Science - Art Education, Graphic Communications
St. Louis Community College (Florissant Valley)