Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Lunardo

Bellingham,MA

Summary

Highly motivated, coachable, young professional in the property restoration field. What you will get out of me is someone who strives to improve not impress. Very direct and honest approach with the ability to self evaluate. Absorb and apply constructive criticism to my everyday work routine.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Inside Project Manager

J Brian Day
Bellingham, MA
10.2022 - Current
  • Write detailed estimates using 3D imaging software and Xactimate.
  • Pull, coordinate inspections, and close permits as required by building departments.
  • Oversee all in-house and on-site content storage, and send supplements as needed.
  • Work with crew members in any aspect of the jobs, whether that's proper documentation or applicable on-the-job techniques to ensure a safe and completed job.
  • Crisis management and deescalation of certain unforseen and unfortunate events
  • General operational input

Project Manager

ServiceMaster
Plainville, MA
06.2020 - 08.2022
  • Respond, inspect, scope, and dispatch crews to new water, fire, mold, and trauma losses.
  • Manage multiple crews on multiple job sites to ensure customer satisfaction while abiding by strict insurance SLAs.
  • Write detailed Xactimate estimates to be submitted to the insurance carriers with strong supporting documentation.
  • Monitor (readings), update notes, track drying process, and upload in real-time to the insurance carriers.
  • Respond with empathy to, what, for a restoration company, is just a normal day, losses that many are a homeowner's first experience.
  • Day to Day operational input and suggestions
  • Bi-weekly Safety and technical training meetings with all company employees.

Education

GED -

Plymouth South High School
Plymouth, MA
05-2011

Skills

  • Leadership
  • Integrity
  • Critical thinking
  • Problem Solving
  • Workforce training
  • Documentation
  • Schedule Management
  • Productivity Improvement
  • Excel
  • Xactimate
  • Mica
  • WorkWave
  • Restore 365
  • Drybook
  • Staff retention
  • Word
  • Common Sense

Certification

  • Osha 10
  • WRT Cert
  • ASD Cert

Timeline

Inside Project Manager

J Brian Day
10.2022 - Current

Project Manager

ServiceMaster
06.2020 - 08.2022

GED -

Plymouth South High School

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Michael Lunardo