Shannon Greetham
Delavan,WI
Summary
Skilled multitasker with great work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help. Reliable employee offering excellent communication and good judgment. Skilled in working under pressure and adapting to new situations and challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Project Manager
Balestrieri Environmental & Development
03.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Facilitated and lead monthly leadership and safety training meetings for 50 plus employees.
- Learned and adapted quickly to new technology and software applications including the use of quickbooks, excel, and multiple other microsoft applications.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with clients.
- Managed daily operational tasks such as scheduling appointments, answering phones, answering emails, and maintaining accurate records of client interactions.
Teaching Assistant
Elkhorn Area School District
08.2022 - 03.2023
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
Stay at Home Mother
Self Employed
03.2022 - 08.2022
Study Hall Teacher/ Lunch Room Supervisor
Mukwonago High School
10.2021 - 03.2022
- Prepared reports and maintained administrative records.
- Enforced rules and instructions to maintain discipline.
- Resolved problems, improved operations and provided exceptional service.
- Oversaw daily operations to ensure high levels of productivity.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Monitored student behavior and implemented corrective actions.
- Took attendance and watched after 100+ students by myself.
Stay at Home Mother/ Child Care Provider
Self Employed
08.2017 - 10.2021
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Planned and guided age-appropriate tasks like reading and crafts.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Front Desk Clerk
Lake Geneva City Hall
03.2017 - 08.2017
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Trained and supervised employees.
- Collected parking ticket fees and handled complaints.
Manager
Dam Road Gun Shop
06.2016 - 03.2017
- Recorded inventory sales into organization's weekly income report.
- Developed and maintained relationships with customers and suppliers through account development.
- Complied with federal, state and company policies, procedures and regulations.
- Communicated with customers, employees and other individuals to answer questions and explain information.
Bank Teller
People’s Bank
06.2015 - 06.2016
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Education
General Studies
Gateway Technical College
General Studies
Elkhorn Area High School
Elkhorn, WI01.2013
Skills
- Safety awareness
- Computer proficiency
- Interpersonal Communication
- Data entry
- Project management
- Schedule management
- Client relations
- Organized
- Paperwork processing
- Filing
Additional Information
References
Dan Derrick
Retired Sgt. Lake Geneva Police Department
Cell: 262-749-8343
Mike Palenske
Manager/Owner(former supervisor)
Cell: 262-888-5390
Andrew Herrmann
Assistant District Attorney
Cell: 262-914-6539
Certification
- Asbestos Supervisor License
- Asbestos Inspector License
- Project Designer License
- Lead Safe Renovator License
- Leadership AGC Course
Timeline
Inside Project Manager
Balestrieri Environmental & Development
03.2023 - Current
Teaching Assistant
Elkhorn Area School District
08.2022 - 03.2023
Stay at Home Mother
Self Employed
03.2022 - 08.2022
Study Hall Teacher/ Lunch Room Supervisor
Mukwonago High School
10.2021 - 03.2022
Stay at Home Mother/ Child Care Provider
Self Employed
08.2017 - 10.2021
Front Desk Clerk
Lake Geneva City Hall
03.2017 - 08.2017
Manager
Dam Road Gun Shop
06.2016 - 03.2017
Bank Teller
People’s Bank
06.2015 - 06.2016
General Studies
Elkhorn Area High School
General Studies
Gateway Technical College
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