Michael Mader

• Established strong customer relationships through excellent communication and quality service.
• Enhanced business reputation by consistently meeting or exceeding customer expectations.
• Managed financial operations to ensure profitability.
• Trained employees to support specific services as needed.
• Increased profitability by performing additional services requested by homeowners.

Summer 2023 and Summer 2024

• Streamlined event setup and teardown processes for improved efficiency.
• Tracked and maintained event inventory adhering to event-specific guidelines.
• Liaised with event support personnel, additional vendors and suppliers.
• Enhanced event attendee experience by providing timely support and special assistance as needed.
• Assisted in planning, logistics and execution of product offering for special events.
• Implemented creative solutions for logistical challenges that arose throughout the events despite potential obstacles.

• Traveled to various store locations and rearranged beer product layout according to planogram.
• Restocked inventory and priced products.

• Greeted customers entering store and responded promptly to customer needs.
• Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.
• Rotated through various store roles depending on the shift.