Summary
Overview
Work History
Education
Skills
Timeline
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Michael Mandaradoni

Coram,NY

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level manager position to help launch career while achieving company goals. Experienced in both day shift and night, I'm ready to tackle any challenges.

Overview

13
13
years of professional experience

Work History

Online Grocery Pick up Team Lead

Wal-Mart Supercenter
Riverhead, NY
05.2023 - 2/18/24
  • Provided leadership and guidance to associates, ensuring that tasks were completed in a timely fashion.
  • Lead and manage a team of 15 employees.
  • Resolved and rectified any customer issues or complaints so that the business is protected.
  • Created a high performance culture within the department to ensure all metrics are met, maintained, and exceeded.
  • Motivated staff through positive reinforcement and made myself available to any concerns, questions, etc.
  • Hired and trained new associates on process and procedures.
  • Delegated daily tasks to associates to optimize group productivity.
  • Delegated certain tasks according to individual skill sets and worked with each associate on their opportunities to expand their skill sets.
  • Identified opportunities and issues such as inventory irregularities or process breakdown.
  • Worked with other departments to ensure product location and availability so that customer needs are met and sales increase.
  • Under my leadership, picking accuracy went from 89% (2022) to 94.7% (2023) placing us 2nd in the market. Online grocery sales also went up 50%.

Overnight Manager

Wal-Mart Supercenter
Riverhead, NY
04.2018 - 05.2023
  • Managed and supervised the night shift staff, consisting 35+ associates
  • Conducted daily meetings to motivate the team as well as review tasks and goals.
  • Communicated regularly with managers from day shift to ensure the proper set up was commenced so that my team can achieve goals
  • Hired and trained associates on process and procedures and promoted teamwork and collaborative efforts.
  • Worked on improving opportunities associates may have to improve productivity.
  • Implemented new procedures and policies when change has occurred.
  • Provided support services such as cashiering or stocking shelves when necessary during busy periods.
  • Responded quickly to emergency situations such as equipment malfunctions or accidents.
  • Performed regular maintenance checks on power lifting equipment to ensure safe operation.
  • Oversaw maintenance and restoration of floors, bathrooms, and total store.
  • Cross trained associates to help expand their skill sets as well as making sure all tasks could be completed even when call outs occur.
  • Coordinated with other managers on placement for new or seasonal relevant product and then executed the plan so that sales can increase.

Department Manager

Wal-Mart Supercenter
East Setauket, NY
10.2010 - 04.2018
  • Managed 1 department at a time such as Electronics and General Merchandise.
  • Made sure department was clean and organized and ready for customers
  • Trained new associates on department upkeep processes and good interpersonal skills.
  • Worked closely with sales associates to complete tasks.
  • Managed inventory control and reduced shrinkage.
  • Reviewed sales each day to identify trends in customer buying behavior and to help tailor plans.
  • Performed opening and closing duties as part of management team and handled cash management.

Education

Bachelor of Arts - Psychology

SUNY Stony Brook
Stony Brook, NY
05-2014

Skills

  • Highly experienced leader
  • Good interpersonal skills
  • Analytical
  • Team builder
  • Adaptable
  • Problem Solver
  • Good communication skills
  • Active listener
  • Flexible

Timeline

Online Grocery Pick up Team Lead

Wal-Mart Supercenter
05.2023 - 2/18/24

Overnight Manager

Wal-Mart Supercenter
04.2018 - 05.2023

Department Manager

Wal-Mart Supercenter
10.2010 - 04.2018

Bachelor of Arts - Psychology

SUNY Stony Brook

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Michael Mandaradoni