Michael Mangus

Managed daily operations of auto body shop, including customer service and staff oversight.

• Coordinated with insurance companies to secure timely payments for services rendered.
• Ensured compliance with safety regulations during vehicle repair processes.
• Evaluated employee performance regularly, providing constructive feedback to enhance productivity.
• Reviewed and adjusted technician estimates for accuracy and cost-effectiveness.
• Assessed vehicle damage using specialized tools prior to initiating repairs.
• Maintained close communication with customers throughout repair processes to address inquiries promptly.

• Developed and implemented efficient inventory control systems to ensure accurate stock levels.
• Maintained comprehensive records of sales, returns, warranties, and transactions.
• Inspected vendor parts for quality assurance compliance.
• Streamlined processes for receiving, stocking, and organizing warehouse merchandise.
• Coordinated promotional events to boost auto parts sales.
• Collaborated with suppliers to optimize delivery schedules for customer satisfaction.
• Trained new employees on store operations, policies, and procedures.