Michael Martell
Bronx
Summary
Dynamic Custodial Senior Supervisor at The City College Of New York, adept at enhancing team productivity through strategic planning and effective communication. Proven track record in staff development and conflict resolution, resulting in improved performance metrics and successful event coordination. Skilled in data analysis and emergency response, fostering a proactive work environment.
Professional leader with strong emphasis on team collaboration and results-driven management. Adept at overseeing operations, optimizing processes, and ensuring adherence to high standards. Reliable and adaptable, skilled in conflict resolution, strategic planning, and fostering productive work environment. Enthusiastic about driving performance and contributing to organizational success.
Overview
15
15
years of professional experience
Work History
Custodial Senior Supervisor
The City College Of New York
01.2020 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Assessed problems and conflicts and resolved independently.
- Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
- Served on Event committee to evaluate and recommend changes to staffing.
Custodial Supervisor
The City College Of New York
04.2018 - 01.2020
- Prepared and submitted accident and injury reports.
- Assigned job duties and monitored performance against objectives.
- Recruited and selected well-qualified employees to fill vacancies.
- Promoted efficient inventory practices among team members.
- Developed customized cleaning plans tailored to each facility''s unique needs and requirements, improving overall effectiveness of services provided.
- Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
- Provided comprehensive training for custodial staff, resulting in improved job performance and satisfaction.
Custodian Assistant
The City College Of New York
09.2010 - 02.2018
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported event setup and tear-down, contributing to successful school functions.
Education
High School Diploma -
Wings Academy
Bronx , NY 06-2004
Skills
- Innovation skills
- Data analysis
- Employee supervision
- Staff oversight
- Staff development
- Decision-making
- Complex Problem-solving
- Goal oriented
Timeline
Custodial Senior Supervisor
The City College Of New York
01.2020 - Current
Custodial Supervisor
The City College Of New York
04.2018 - 01.2020
Custodian Assistant
The City College Of New York
09.2010 - 02.2018
High School Diploma -
Wings Academy
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