MICHAEL MARTINEZ
Methuen,MA
Summary
Senior Relationship Banker with proven success in consumer and business banking, relationship development, portfolio growth, and credit conversations. Known for exceeding production goals, driving new business, and delivering a high-standard client experience across multiple financial institutions.
Overview
11
11
years of professional experience
Work History
Senior Relationship Banker - Consumer & Business
Santander Bank
, NH
01.2025 - Current
- Manage a portfolio of consumer and business clients using structured financial-review models.
- Identify deposit, credit, home lending, and business opportunities.
- Conduct CIP/AML/KYC reviews and ensure audit readiness.
- Build trust-based relationships focused on long-term financial wellness.
- Partner with BRMs, Mortgage Bankers, and Financial Advisors.
- Achievements:
- Surpassed production goals
- High satisfaction scores
- Generated high-value business.
B2B Sales Representative
Cintas
, NH
01.2024 - 01.2025
- Managed B2B client relationships and tailored operational solutions.
- Conducted prospecting, needs assessments, and solution presentations.
- Strengthened retention through proactive communication.
Account Executive, SMB
T-Mobile
, MA
01.2023 - 01.2024
- Managed full sales cycle, territory growth, and retention.
- Achievements: 181% to new customers
- 123% net-to-SIM
- 145% new customer acquisition.
- Tip of the spear award
Small Business Sales - Representative & Supervisor
Spectrum
, SC
01.2020 - 01.2023
- Led sales team, coached reps, and expanded business sales.
- Facilitated training sessions for new sales team members on best practices.
- Achievements: Exceeded goals by 20%
- Improved retention
- 100 Club Award
Banking Experience - Personal Banker & Banking Specialist
Wells Fargo & TD Bank
, SC
01.2015 - 01.2017
- Delivered financial solutions across deposits, lending, credit, and servicing.
- Managed fraud claims, discrepancies, and loan applications.
Education
General Studies -
Greenville Technical College
High School Diploma -
Berea High School
Skills
- Relationship Banking
- Portfolio Growth
- Customer Experience
- Credit Conversations
- AML/CIP/KYC Compliance
- Business Banking Foundations
- CRM Management
- High-Value Client Acquisition
- Team Collaboration
Languages
- Spanish
- English
Timeline
Senior Relationship Banker - Consumer & Business
Santander Bank
01.2025 - Current
B2B Sales Representative
Cintas
01.2024 - 01.2025
Account Executive, SMB
T-Mobile
01.2023 - 01.2024
Small Business Sales - Representative & Supervisor
Spectrum
01.2020 - 01.2023
Banking Experience - Personal Banker & Banking Specialist
Wells Fargo & TD Bank
01.2015 - 01.2017
General Studies -
Greenville Technical College
High School Diploma -
Berea High School