Michael Martino
Peoria,IL
Summary
Skilled Field Service Technician with strong diagnostic troubleshooting and electrical repair capabilities. Proven ability to collaborate with engineering teams and technicians to enhance service efficiency and product reliability.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Field Service Technician III
Rivian LLC
Normal, IL
11.2021 - Current
- Diagnosed malfunctions using specialized diagnostic tools and equipment.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Troubleshot electronic circuits and systems to identify and rectify malfunctions.
- Replaced faulty parts or components following diagrams or blueprints.
- Collaborated with engineering teams to resolve product issues, enhancing product reliability.
- Trained new technicians on field service procedures and best practices
- Performed annual and preventive automotive maintenance and repair.
- Installed and maintained high voltage electrical systems and equipment.
- Collaborated with team members to troubleshoot and resolve software issues.
FCA automotive technician
Sam Leman LLC
Peoria, IL
06.2016 - 11.2021
- Repaired electrical systems and components, ensuring optimal performance across various vehicle models.
- Inspected vehicles for compliance with safety regulations and standards.
- Performed minor maintenance services, contributing to vehicle reliability and customer satisfaction.
- Maintained accurate service records, enhancing customer trust and service continuity.
- Communicated effectively with customers about repairs and service options.
- Attended technical training courses when available to increase knowledge base.
Automotive Technician Intern
BMW of Peoria
Peoria, IL
03.2016 - 05.2016
- Assisted technicians with inspections and diagnostics on BMW vehicles to ensure optimal performance.
- Supported service team in replacing parts and conducting repairs to improve vehicle reliability.
- Performed a variety of tests to ensure that completed repairs met quality standards.
- Interpreted technical manuals and diagrams when making repairs.
- Documented repair processes and findings in service reports consistently.
- Operated lifts safely when raising vehicles off the ground for servicing or repair work.
- Maintained cleanliness and organization of workshop to enhance safety and efficiency.
Education
Associate of Applied Science - Automotive Technology
Illinois Central College
East Peoria, IL05-2016
Skills
- Diagnostic troubleshooting
- Electrical system repair
- Problem solving
- Effective communication
- Team collaboration
- Electrical diagnostics
- Positive attitude
Certification
- Section 609 Technician Certification
- Automotive high voltage certified
- First aid/CPR trained
Affiliations
- FIRST Robotics (2010-2012)
- MCJROTC (2010-2014)
- Fabrication/welding classes (2014)
Timeline
Field Service Technician III
Rivian LLC
11.2021 - Current
FCA automotive technician
Sam Leman LLC
06.2016 - 11.2021
Automotive Technician Intern
BMW of Peoria
03.2016 - 05.2016
Associate of Applied Science - Automotive Technology
Illinois Central College