Michael Matheny
Palisade
Summary
Dynamic professional with a proven track record at Source Energy Services, excelling in hardware installation and project management. Recognized for attention to detail and a positive attitude, I consistently delivered accurate estimates and enhanced customer satisfaction, contributing to increased client trust and repeat business opportunities.
Overview
11
11
years of professional experience
Work History
Installer
Source Energy Services
09.2025 - Current
- Installed and maintained equipment for efficient operations.
- Ensured compliance with safety standards during installation activities.
- Collaborated with team members to optimize workflow processes.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Customer Service Associate
Walgreens Boots Alliance
12.2023 - 08.2025
- Assisted customers with inquiries, providing accurate product information and resolving issues efficiently.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers at the end of shifts.
- Collaborated with team members to maintain store cleanliness and organization, enhancing overall customer experience.
- Processed inventory deliveries, stocking shelves promptly to ensure product availability for customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained a high level of product knowledge, providing accurate information to customers.
E-Commerce Personal Shopper
Walmart
03.2021 - 08.2023
- Grand Junction Assisted customers with product selection, ensuring a personalized shopping experience.
- Navigated online inventory systems to locate products efficiently for timely order fulfillment.
- Collaborated with team members to streamline the shopping process, enhancing overall service quality.
- Provided feedback on product availability trends to improve stock management strategies.
Estimator/Installation
The Siding Crew
05.2014 - 08.2018
- Collaborated with project managers to assess material requirements and timelines.
- Prepared detailed proposals outlining scope of work and pricing for clients.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
- Installed and configured equipment according to manufacturer specifications.
- Contributed to company growth by upselling additional services and products when applicable during customer interactions.
- Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
Education
Associate of Science - Micro Computer Electronics
Intillitec College
Grand Junction, COHigh School Diploma - Ballet
El Capitan High School
Lakeside, CA05.2000
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Following safety practices
- Pre-installation site prep
- Hardware installation
- Hand-eye coordination
- Work orders
- Roofing
- Project management
Timeline
Installer
Source Energy Services
09.2025 - Current
Customer Service Associate
Walgreens Boots Alliance
12.2023 - 08.2025
E-Commerce Personal Shopper
Walmart
03.2021 - 08.2023
Estimator/Installation
The Siding Crew
05.2014 - 08.2018
Associate of Science - Micro Computer Electronics
Intillitec College
High School Diploma - Ballet
El Capitan High School