Michael McCay
Moulton
Summary
Seasoned Sales Inspector with a solid background in generating leads, conducting thorough inspections, and closing sales. Possesses specialized skills in customer relationship management and selling upgrades through connecting with homeowners. Excels in communication, problem-solving, and adaptability, ensuring outstanding service delivery and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Inspector
Yellowhammer Roofing Inc.
Athens
07.2022 - Current
- Utilized CRM software to track customer relationships and manage follow-up activities.
- Ensured that all customers received excellent service while maintaining high standards of professionalism.
- Maintained detailed records of all sales transactions and customer interactions.
- Maintained accurate records of all orders placed by customers including payment information.
- Went door-to-door offering free roof inspections in order to generate leads.
- Coordinated with sub-contractors to ensure every job went according to plan.
- Consistently sold upgrades (average of jobs with upgrades: 95%)
Server
The Bottle
Huntsville
06.2020 - 06.2022
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor of Arts - American History
University of Alabama
Tuscaloosa05-2009
Skills
- CRM software
- Sales tracking
- Customer engagement
- Order management
- Roof inspections
- Customer relationship management
- Coordinating with insurance carriers
Accomplishments
- multiple $150,000 monthly sales club achievements
Timeline
Sales Inspector
Yellowhammer Roofing Inc.
07.2022 - Current
Server
The Bottle
06.2020 - 06.2022
Bachelor of Arts - American History
University of Alabama
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