Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mcconnell

Kettering,OH

Summary

Highly efficient at McDonald's well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

14
14
years of professional experience

Work History

Crew Team Member

McDonald's
2013.01 - Current

Worked well with teammates and accepted coaching from management team.

  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.

Team Member

Burger King
2011.01 - 2013.12
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Cashier

Speedway Gas Station
2012.03 - 2012.10
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Team Member

Cadillac Jacks
2010.09 - 2010.12
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Beavercreek High School
Beavercreek, OH
06.2010

Skills

  • Customer Engagement
  • Cash Handling
  • Cooking
  • Dishwashing
  • Clear Communication
  • Customer Service
  • Time Management
  • Heavy Lifting
  • Initiative and Self-Motivation
  • Crew Leadership
  • Interactive communication skills
  • Complex Problem-Solving
  • Verbal and written communication

Timeline

Crew Team Member

McDonald's
2013.01 - Current

Cashier

Speedway Gas Station
2012.03 - 2012.10

Team Member

Burger King
2011.01 - 2013.12

Team Member

Cadillac Jacks
2010.09 - 2010.12

High School Diploma -

Beavercreek High School
Michael Mcconnell