Michael McDonald
Brooklyn,NY
Summary
Experienced with coordinating logistics and ensuring timely deliveries in transport operations. Utilizes expertise in route planning and vehicle maintenance to enhance operational efficiency. Strong understanding of safety protocols and effective team collaboration.
Overview
18
18
years of professional experience
Work History
Maintenance Transport Tech
Comunilife
The Bronx, NY
09.2023 - 11.2025
- Operated transport vehicles to ensure timely delivery of services.
- Conducted vehicle inspections and performed routine maintenance to guarantee safety standards.
- Coordinated logistics for patient transportation, optimizing routes for efficiency.
- Assisted in training new staff on operational procedures and safety protocols.
- Collaborated with dispatch team for seamless coordination of transport schedules and load assignments.
- Streamlined transportation processes, resulting in reduced costs and increased productivity.
Liaison Driver
AHF- AIDS Foundation
Brooklyn, NY
03.2017 - 09.2020
- Facilitated communication between stakeholders to enhance collaboration and service delivery.
- Developed strategic partnerships with community organizations to expand outreach initiatives.
- Coordinated training sessions for staff on best practices in patient engagement and care.
- Implemented process improvements that streamlined operations and increased efficiency in service provision.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Advocated for client needs by representing their interests in organizational planning meetings.
Bus Mechanic, Sales Rep
Metropolitan Transportation Authority
Brooklyn, NY
01.2013 - 03.2014
- Diagnosed and repaired mechanical issues in buses, ensuring optimal performance and safety.
- Conducted routine inspections and preventive maintenance on various bus models to enhance reliability.
- Collaborated with team members to troubleshoot complex mechanical problems, improving response times.
- Maintained accurate records of repairs and services performed, supporting compliance with regulatory standards.
- Reduced vehicle downtime, executing prompt troubleshooting and repair of electrical, mechanical, and hydraulic systems.
Sales Associate
Macys Department Store
Brooklyn, NY
01.2011 - 07.2012
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained new associates on sales techniques and product knowledge, fostering team development.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Package Handler Supervisor
United Postal Service, UPS
01.2008 - 04.2012
- Supervised daily operations of package handling processes to ensure efficiency and safety.
- Trained and mentored team members on best practices for package sorting and handling.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Coordinated with management to align staffing levels with workload demands for optimal performance.
- Monitored compliance with safety regulations and company policies among staff members.
Education
High School Diploma -
Franklin K Lane High School
Brooklyn, NYNo Degree - Computer Networking
TCI College
New York, NYSkills
- Complex Problem Solving
- Customer Service
- Hands and Power Tool Operation
- Decision Making
Timeline
Maintenance Transport Tech
Comunilife
09.2023 - 11.2025
Liaison Driver
AHF- AIDS Foundation
03.2017 - 09.2020
Bus Mechanic, Sales Rep
Metropolitan Transportation Authority
01.2013 - 03.2014
Sales Associate
Macys Department Store
01.2011 - 07.2012
Package Handler Supervisor
United Postal Service, UPS
01.2008 - 04.2012
High School Diploma -
Franklin K Lane High School
No Degree - Computer Networking
TCI College