Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

M I C H A E L M C F A R L A N E

Kingston,Jamaica

Summary

  • Dependable reliable industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
  • Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
  • Dedicated supervisor focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.

Overview

40
40
years of professional experience

Work History

Supervisor

ZamarGroup
02.2006 - Current
  • Created culture of continuous improvement, inspiring employees to take action and solve problems.
  • Planned and coordinated logistics and materials for meetings and staff events.
  • Gave technical guidance and interpreted policies and procedures to assist employees in performing functional tasks.

Engineering Technician

Sparkles Production
09.2004 - 11.2005
  • Troubleshot problems with testing equipment, traced faults and completed skilled repairs.
  • Configured, reconfigured and corrected systems in field operations, including replacing failed components negatively impacting performance.
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.

Systems Engineer

True Tone Production
04.2000 - 02.2004
  • Utilized expertise to continuously improve and diagnose technical issues.
  • Investigated equipment and technological advances to improve new and existing systems.
  • Recommended new technologies for system improvement, outlining cost efficiency.

Production Engineer

Bare Essentials Band
01.1987 - 08.1996
  • Implemented equipment and process changes to enhance quality and safety.
  • Trained operators in new procedures, processes and systems as part of comprehensive improvement efforts.
  • Evaluated equipment and workspace layouts to improve the designs and boost team efficiency.

Driver Salesman

Kiariti Production
03.1985 - 09.1994
  • Managed customers' expectations and communicated changes to prevent service issues.
  • Maintained vehicle and personal appearance in neat, clean and professional fashion.
  • Looked for opportunities to solicit new business and build connections with prospects.
  • Offered above-and-beyond support to customers to promote consistent route growth.
  • Responded promptly to customers' issues to maximize satisfaction and retain business.
  • Achieved established quotas and adhered to stringent timelines to boost satisfaction.
  • Maintained safe operations by maneuvering vehicles in heavy traffic and inclement weather.
  • Quickly resolved customer complaints to maintain satisfaction and loyalty.

Education

Carpentry - Carpentry

HEART trust Vacational institution, St. Catherine, W.I.
08.1985
Field f Carpentry

High School Diploma - Carpentry

Kingston High School, Kingston, W.I.
07.1983
  • Carpentry

Skills

  • Training and development
  • Schedule development
  • Set up devices
  • Troubleshoot service issues
  • Maintain systems
  • [Equipment] operation
  • Teamwork
  • Prioritization
  • Multitasking

LANGUAGES

English, Conversational

Timeline

Supervisor - ZamarGroup
02.2006 - Current
Engineering Technician - Sparkles Production
09.2004 - 11.2005
Systems Engineer - True Tone Production
04.2000 - 02.2004
Production Engineer - Bare Essentials Band
01.1987 - 08.1996
Driver Salesman - Kiariti Production
03.1985 - 09.1994
Kingston High School - High School Diploma, Carpentry
HEART trust Vacational institution - Carpentry, Carpentry

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