Retail management expert with comprehensive experience in operational oversight, team development, and community partnership. Successful in managing complex remodeling projects while maintaining high customer service standards and achieving strategic business goals.
Overview
30
30
years of professional experience
Work History
Assistant Store Manager
Dick's Sporting Goods
Medford
11.2025 - Current
Managed day-to-day store operations, enhancing customer service, optimizing inventory management, and coordinating staff scheduling.
Supervised team of employees, delivering training to improve customer satisfaction.
Coordinated store shift schedules to maintain optimal staffing levels.
Remodel Manager
Dicks Sporing Goods
Medford
01.2025 - 10.2025
Managed full-scale remodeling of 95k retail space
Executed shutdown of Public Lands, managed liquidation and transfer of non-go-forward merchandise, and completed remodel for Dick's Sporting Goods 80K conversion, enhancing store readiness and customer appeal.
Worked daily with my remodel team, GC, and construction team to ensure daily/weekly goals are met
Ensured customer experience remained unaffected during remodeling activities.
Streamlined communication between teams to ensure alignment on project goals and timely completion.
Experience Manager
Public Lands/Dick's Sporting Goods
Medford
10.2022 - 01.2025
distributed over $80k in grants to support local nonprofit organizations through Public Lands fund
planned and executed weekly and monthly store events, collaborating with nonprofit partners and local vendors to showcase store offerings and highlight partner programs
cultivated partnerships with local nonprofits to align efforts with Public Lands mission of preserving and protecting public lands
Remodel Manager
Dick's Sporting Goods/Public Lands
Medford
03.2022 - 10.2022
Oversaw full-scale remodeling of 40k retail space, enhancing store layout and customer flow
Coordinated daily with remodel team, GC, and construction team to ensure timely completion of project milestones
Streamlined communication between teams to align efforts and achieve project goals
Ensured customer experience remained unaffected during remodeling activities.
Led the shutdown of Field and Stream, executed the liquidation and transfer of all non-go-forward merchandise, and managed the complete remodel to Public Lands.
Store Manager Bench
Dick’s Sporting Goods/Field & Stream
Medford
08.2021 - 03.2022
Co-managed total store operations, ensuring alignment with company standards and customer satisfaction.
Cultivated strong relationships with Store Manager, leadership staff, and store team, enhancing collaboration and contributing to store success through effective knowledge sharing of company programs and processes.
Led team with a focus on adaptability and continuous learning, fostering a positive environment that embraced change and driven team engagement.
I appreciate the opportunities that Dick’s has given me and am very excited about the adventure ahead with Public Lands.
Remodel Project Manager- Field & Stream to Public Lands
Successfully completed CORE 17
Store Manager
Bed Bath & Beyond
Medford
09.2008 - 07.2021
Directed all store operations, overseeing the hiring, training, and coaching of a team of 25-40 associates, which included an Operations Manager and 2 Sales Floor Managers.
Led team by fostering commitment and creating positive work environment, developing skills in customer service, merchandising, operations, and sales to achieve and maintain company brand standards.
Supervised district inventory team, ensuring accurate stock management and efficient inventory processes.
Coordinated store opening teams in Walla Walla, Washington, Medford, Oregon, and Calgary, Alberta, Canada, successfully launching new store locations.
Store Opening Team Medford, Oregon
Store Opening Team Calgary, Alberta Canada
Assistant Store Manager/ Senior Manager-Operations
Bed Bath & Beyond
Eugene
12.2005 - 09.2008
In charge of daily operations of the store which include planning and execution of all freight receipts, monitoring sales and productivity and ensuring excellent customer service while maintaining a safe environment for customers and associates.
Directly overseeing Shipping and Receiving, RTV process, Front End, Price Changes, Inventory Control and sales for up to 3 million in inventory.
Responsible for hiring, training, and leading a team of 25-40 associates.
Managed HR functions such as creating weekly schedules, conducting new hire orientations, overseeing time and attendance, and handling payroll management and reporting.
Executive Team Leader- Logistics
Target
Bend
04.1999 - 12.2005
Recruited, hired, trained, and led a team of 40 to 60 members.
Included Merchandise Flow, Backroom, Planogram, and Pricing Team Leaders.
Manage an effective replenishment process and drive sales through great in-stocks.
Lead Planogram team through all major and minor merchandise transitions.
Running an operationally sound process that produced a 0.96 inventory shortage with a 1.04 goal.
Created a safety-conscious culture for the store using the company safety program, which reduced Team and Guest incident rates.
Maintained the store's expense budget each year.
District Great Team Hero Champion
Store Safety Captain
Expense Captain
Inventory Captain
Merchandise Manager
Sportmart
San Jose
08.1996 - 04.1999
Responsible for receiving, merchandising and sales of 12.5 million for a 55k sq. ft. building.
Lead a team of four managers including Apparel, Golf Pro and Ski Technicians.
Also responsible for hiring and training of 30 to 40 team members.
Driving sales through great customer service and clean easy to shop store.
Ski Tech certified
Inventory Captain
Education
High School Diploma -
Arlington High School
Arlington, TX
05-1988
Some College (No Degree) - Business Administration and Management
Tarrant County College
Fort Worth, TX
Skills
Inventory management
Staff scheduling
Customer service
Visual merchandising
Sales forecasting
Team leadership
Loss prevention
Operational efficiency
Employee training
Effective communication
Performance evaluation
Community engagement
Timeline
Assistant Store Manager
Dick's Sporting Goods
11.2025 - Current
Remodel Manager
Dicks Sporing Goods
01.2025 - 10.2025
Experience Manager
Public Lands/Dick's Sporting Goods
10.2022 - 01.2025
Remodel Manager
Dick's Sporting Goods/Public Lands
03.2022 - 10.2022
Store Manager Bench
Dick’s Sporting Goods/Field & Stream
08.2021 - 03.2022
Store Manager
Bed Bath & Beyond
09.2008 - 07.2021
Assistant Store Manager/ Senior Manager-Operations
Bed Bath & Beyond
12.2005 - 09.2008
Executive Team Leader- Logistics
Target
04.1999 - 12.2005
Merchandise Manager
Sportmart
08.1996 - 04.1999
High School Diploma -
Arlington High School
Some College (No Degree) - Business Administration and Management