Michael McGinty
West Salem,OH
Summary
Dedicated professional with a proven track record in customer service and project management. Demonstrates exceptional teamwork and attention to detail, enhancing client satisfaction while maintaining safety and efficiency in all operations.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
Ashland, OH
11.2025 - Current
- Navigated delivery routes efficiently, ensuring timely arrival at customer locations.
- Managed multiple deliveries simultaneously while maintaining high service standards.
- Communicated effectively with customers to confirm orders and address inquiries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Utilized GPS technology for optimal route planning and navigation.
Independent Contractor
McGinty Home Improvement
Wellington, OH
05.2019 - 11.2025
- Oversaw home improvement projects, ensuring compliance with safety regulations and quality standards.
- Coordinated project timelines and resources to meet client expectations effectively.
- Developed and implemented process improvements to enhance workflow efficiency on job sites.
- Collaborated with suppliers to source materials, negotiating costs to optimize project budgets.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
- As a Family run business, the crew was often limited in number to my Father and Myself. This led to many instances of having to acquire new skills to successfully complete a job.
Games Sales Associate
GameStop
Tiffin, OH
05.2018 - 05.2019
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in selecting products, enhancing their gaming experience through personalized recommendations.
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
- Processed transactions accurately using point-of-sale systems while adhering to company policies regarding payment methods and returns/exchanges.
Resident Assistant
Heidelberg University
Tiffin, OH
12.2016 - 06.2017
- Facilitated conflict resolution among residents, promoting a harmonious living environment.
- Organized and led community-building events, enhancing resident engagement and participation.
- Monitored facility safety and compliance, ensuring adherence to university policies and procedures.
- Provided guidance and support to new students, easing their transition into university life.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Education
Bachelor of Science - Criminal Justice
Heidelberg University
Tiffin, OH08-2019
High School Diploma -
Keystone High School
Lagrange, OH06-2015
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Workload management
- Safety compliance
- Critical thinking
Timeline
Delivery Driver
DoorDash
11.2025 - Current
Independent Contractor
McGinty Home Improvement
05.2019 - 11.2025
Games Sales Associate
GameStop
05.2018 - 05.2019
Resident Assistant
Heidelberg University
12.2016 - 06.2017
Bachelor of Science - Criminal Justice
Heidelberg University
High School Diploma -
Keystone High School